General Manager – Training

Gerber Collision & Glass

. Learn to be an expert on Gerber Collision & Glass' processes and every position’s responsibilities in the WOW Process .

Posted 10/2/2026full-timeRemote • United StatesMid-LevelSenior💰 $67,980 - $97,114 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in the WOW Operating Way and role-based competencies across various positions, ensuring exceptional customer experiences and consistent execution of processes. Possesses a strong foundation in automotive repair procedures and relevant certifications.

Highest-signal resume keywords

WOW Operating Way KnowledgeRole Based Competencies CompletionCustomer Experience ExcellenceAutomotive Technical EducationHigh School Diploma/GED

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Repair Procedures SpecializationCSR Role Based CertificationParts Coordinator Role Based CertificationEstimator Role Based Certification

Soft Skills

Exceptional Customer Service

Certifications & Qualifications

CSR Role Based CertificationParts Coordinator Role Based CertificationEstimator Role Based CertificationGM Onboarding Program

Industry Keywords

Automotive RepairWOW ProcessPhysical Demands Compliance

About the role

Key responsibilities & impact

Learn to be an expert on Gerber Collision & Glass' processes and every position’s responsibilities in the WOW Process
Provide exceptional customer experiences and strive to be the best
Ensure consistent execution of the WOW (Wow Operating Way) plan
Complete CSR Role Based Certification and perform CSR duties for several weeks
Complete Parts Coordinator Role Based Certification and perform Parts Coordinator duties for several weeks
Complete Estimator Role Based Certification and perform Estimator duties for several months
Successfully complete role-based competencies for each position in the shop
Complete the GM Onboarding program and demonstrate knowledge of the WOW Operating Way

Requirements

What you’ll need

High School Diploma/GED required
College or Military background preferred
Automotive technical education training preferred
Completed courses specializing in repair procedures
Must successfully complete the RBC (role based competencies) for each position in the shop
Complete the GM Onboarding program and demonstrate knowledge of the WOW Operating Way
Physical demands of the job must be met to perform essential functions, with reasonable accommodations available for individuals with disabilities

Benefits

Comp & perks

Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
Voluntary Daily Pay option available
Bonus opportunities tied to individual or business initiatives