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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in file closing processes, ensuring compliance with documentation requirements and insurance policies while effectively managing accounts receivable and payable. Strong communication and organizational skills are essential for supporting internal and external audits and leading training workshops.
Highest-signal resume keywords
File Closing ManagementAccounts Receivable CollectionsDocumentation ComplianceTraining DevelopmentData Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accounts Payable TrackingQuarterly ReconciliationInvoice CorrectionRevenue RecognitionMetric Audits
Soft Skills
Excellent CommunicationOrganizational SkillsInterpersonal SkillsProblem-Solving SkillsTime Management
Tools & Technologies
File-Closing TrackerEmail Communication
Industry Keywords
Collision Repair EnvironmentInsurance Partner PoliciesInternal AuditsExternal AuditsPetty Cash Management
About the role
Key responsibilities & impact- Lead the Central file closing department
- Ensure all Canadian files are accurate, meet documentation requirements, and comply with Insurance Partner policies
- Provide store support through virtual/email communication
- Correct invoices, flat-rate flagged labor, missed invoices, and payment notifications
- Support payroll, petty cash, month-end processes, accounts receivable collections, accounts payable tracking, and shop AR adjustments
- Complete quarterly reconciliations for accounts receivable parts credits
- Support internal and external audits
- Assist the CIP Team as required
- Conduct key metric audits
- Review and close files daily
- Communicate with shops
- Audit files for documentation and revenue recognition compliance
- Maintain the file-closing tracker
Requirements
What you’ll need- Post-secondary education or equivalent
- A minimum of 4 years previous experience in a collision repair environment or a similar role
- Excellent verbal and written communication
- Excellent organizational skills and ability to multi-task and shift priorities
- Skilled at developing and delivering training content and leading large workshops
- Interpersonal skills necessary to interact effectively with internal and external partners
- Experience influencing others, including senior leaders
- Ability to interpret and analyze data and make recommendations based on findings
- Proficient in time management skills
- Required to take task oriented initiative
- Detail oriented with strong technical, analytical and problem-solving skills
- Travel when necessary
- Required to be in office 2-3 Days a week
Benefits
Comp & perks- Competitive Pay
- Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment
- RRSP with company match
- Annual Paid Vacation Time Off
- Career Growth Opportunities
- Ongoing Training
- A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
- Voluntary Daily Pay option available
- Comprehensive benefits supporting well-being and financial goals
- Clear paths for career advancement