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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in file closing processes, ensuring compliance with documentation requirements and insurance policies while effectively managing accounts receivable and supporting audits. Strong communication and organizational skills are essential for interacting with various stakeholders and leading training initiatives.
Highest-signal resume keywords
File Closing ManagementAccounts Receivable CollectionsDocumentation ComplianceTraining Development and DeliveryAnalytical Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
File ClosingAccounts ReceivableDocumentation ReviewInvoice CorrectionData AnalysisMetric AuditsPayroll SupportPetty Cash ManagementA/R Parts-Credit ReconciliationCompliance Auditing
Soft Skills
Excellent CommunicationOrganizational SkillsInterpersonal SkillsTime ManagementDetail Oriented
Tools & Technologies
Entegral CertificationsAP Unposted TrackerFile-Closing Tracker
Certifications & Qualifications
Post-Secondary Education
Industry Keywords
Collision Repair EnvironmentInsurance Partner PoliciesInternal and External AuditsPayment InquiriesTraining Workshops
About the role
Key responsibilities & impact- Lead the Central file closing department
- Ensure all Canadian files are accurate, meet documentation requirements, and comply with Insurance Partner policies
- Provide store support through virtual/email communication
- Correct invoices and flat-rate flagged labor
- Support payroll and petty cash
- Post missed payment notifications, invoice corrections, and missed invoices
- Investigate payment inquiries for accounting
- Maintain Entegral Certifications for BC
- Provide month-end support
- Assist with accounts receivable collections over 60 days
- Support the AP Unposted Tracker and monthly shop AR adjustments
- Complete quarterly A/R parts-credit reconciliations
- Support internal and external audits
- Assist the CIP Team as required
- Conduct key metric audits
- Review and close files daily
- Communicate with shops
- Audit files for documentation and revenue-recognition compliance
- Maintain the file-closing tracker
Requirements
What you’ll need- Post-secondary education or equivalent
- A minimum of 4 years previous experience in a collision repair environment or a similar role
- Excellent verbal and written communication
- Excellent organizational skills and ability to multi-task and shift priorities
- Skilled at developing and delivering training content and leading large workshops
- Interpersonal skills necessary to interact effectively with a variety of individuals, including internal and external partners
- Experience influencing others, including senior leaders
- Ability to interpret and analyze data and make recommendations based on findings
- Proficient in time management skills
- Required to take task oriented initiative
- Detail oriented with strong technical, analytical and problem-solving skills
- Travel when necessary
- Required to be in office 2-3 Days a week
Benefits
Comp & perks- Competitive Pay
- Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment
- RRSP with company match
- Annual Paid Vacation Time Off
- Career Growth Opportunities
- Ongoing Training
- A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
- Voluntary Daily Pay option available