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Gerber Collision & Glass

Parts Coordinator

Gerber Collision & Glass

. Provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order .

Posted 10/15/2026full-timeNashville • Tennessee • United StatesJunior💰 $18 - $23 per hourWebsite

About the role

Key responsibilities & impact
  • Provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order
  • Verify the accuracy and quality of parts received in a timely manner according to the production schedule and vehicle needs
  • Ensure consistent execution of the WOW (Wow Operating Way) plan
  • Communicate customer requests and needs to appropriate team members
  • Work with vendors to order and receive parts indicated on repair orders
  • Confirm the quality, correctness and quantity of parts received
  • Ensure timely parts distribution to the shop in accordance with the production schedule
  • Enter all parts invoices into the recommended Management Information System (MIS)
  • Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs
  • Communicate all Parts Price Changes (PPI) to required team members
  • Order and receive supplemental parts in the MIS
  • Monitor performance of parts, materials and sublet vendors
  • Ensure daily reconciliation of the parts vendor invoice history report (e.g. 043 Report)
  • Ensure invoices and credit memos are posted and filed/scanned in a timely manner
  • Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins
  • Perform other duties as assigned

Requirements

What you’ll need
  • High School Diploma or equivalent
  • 1-3+ years of experience working with automotive parts (auto body parts is a bonus)
  • Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks
  • I-Car Registered (working towards Gold Class certification)
  • Communicate effectively, both verbally and in writing
  • Strong attention to detail and a high degree of accuracy
  • Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure
  • Working knowledge of vehicle repairs practices
  • Management Information System: Summit, Repair Centre
  • Working Knowledge of: Mitchell, Audatex
  • Parts sourcing: Car-part, Progi, APU, LKQ B2B
  • Solid problem-solving abilities
  • Above average computer proficiency
  • Above average organizational skills
  • Ability to keep up and succeed in a fast-paced working environment
  • Ability to work well with others and achieve common goals
  • Frequently required to bend, crouch, reach, handle tools
  • Lift in excess of 50 lbs. of materials

Benefits

Comp & perks
  • Annual Paid Time Off (PTO) plans
  • 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
  • 6 paid holidays annually
  • Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
  • 401(k) Retirement Plan with company match
  • Employer Paid Short-Term Disability & Life Insurance
  • Additional Voluntary Life Insurance
  • Continuing Education Opportunities
  • Free Prescription or Non-Prescription Safety Glasses annually
  • Annual Voluntary Uniform Stipend
  • Voluntary Daily Pay option available