Patient Access & Insurance Follow-Up Specialist

GetixHealth

. Participate in a virtual hiring event and live virtual interview via Microsoft Teams .

Posted 10/30/2026full-timeRemote • Florida • United StatesJuniorMid-Level💰 $16 - $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and customer service skills in a remote healthcare environment, with experience in patient access, insurance follow-up, and multitasking in fast-paced settings. Proficient in MS Office Suite and capable of maintaining a reliable home workspace while supporting patients through administrative services.

Highest-signal resume keywords

Healthcare Support ExperienceCustomer Service SkillsMultitasking AbilityMS Office Suite ProficiencyBilingual English/Spanish

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient AccessInsurance Follow-UpBillingCall Center ExperienceHealthcare Revenue Cycle ManagementMedical Insurance Knowledge

Soft Skills

Strong CommunicationDetail-OrientedPassion for Helping Others

Tools & Technologies

Microsoft TeamsMS Office Suite

Certifications & Qualifications

Background CheckDrug Screening

Industry Keywords

HealthcarePatient Access SpecialistsInsurance Follow-Up Specialists

About the role

Key responsibilities & impact

Participate in a virtual hiring event and live virtual interview via Microsoft Teams
Provide healthcare patient access or insurance follow-up support remotely
Work from home in a customer-focused healthcare role
Participate in GetixHealth's virtual Collaboration Room with camera on during working hours
Complete assigned work while multitasking in a fast-paced environment
Support patients and help others through healthcare administrative services

Requirements

What you’ll need

Strong communication and customer service skills
Experience in healthcare support preferred: patient access, insurance follow-up, billing, or call center environments
Ability to multitask and work in a fast-paced environment
Detail-oriented with a passion for helping others
Reliable, distraction-free home workspace
Must successfully pass an internet speed test
Ability to participate in GetixHealth's virtual Collaboration Room with camera on during working hours
Background check and drug screening required for Patient Access Specialists
Background check required for Insurance Follow-Up Specialists
Preferred: 1 year of call center customer service experience, healthcare preferred
Preferred: 2 years of MS Office Suite Applications experience
Preferred: 1 year of bilingual English/Spanish experience
Preferred: 1 year of medical insurance practical or classroom knowledge
Preferred: 2 years of healthcare revenue cycle management experience

Benefits

Comp & perks

$55 monthly internet stipend for Patient Access Specialists
$500 quarterly bonus opportunity based on production and quality performance
Paid training
Benefits for eligible full-time employees
Career growth and advancement opportunities
Supportive, team-oriented work environment
Necessary computer equipment and tools provided for remote work