GetixHealth

Engineering Manager

• Lead, coach, and develop a multidisciplinary technology team of approximately eight employees
• Establish priorities, performance expectations, accountability, and development plans
• Identify skill gaps, succession needs, and professional-development opportunities
• Balance workloads and align resources with changing business priorities
• Build collaboration across engineering, software development, infrastructure, security, data, operations, vendors, and business stakeholders
• Oversee approximately 30 concurrent technology initiatives with competing priorities and dependencies
• Provide oversight for strategic technology projects with budgets of $1 million or more
• Monitor scope, status, risks, resources, budgets, dependencies, and outcomes
• Partner with executives and business leaders to prioritize initiatives
• Translate business objectives into organized, actionable work for technical and software-development teams
• Ensure requirements, acceptance criteria, testing plans, data needs, documentation, and implementation expectations are defined before development
• Oversee third-party vendors and ensure accountability for timelines, quality, contractual commitments, security requirements, and outcomes
• Lead major system implementations, telecommunications initiatives, integrations, application enhancements, and reporting solutions
• Guide reports, dashboards, data models, analytics, and business-intelligence solutions, including Power BI
• Promote data quality, governance, appropriate access controls, and accurate reporting
• Ensure solutions address scalability, reliability, cybersecurity, privacy, integration, supportability, and business continuity
• Partner with software-engineering teams on requirements readiness, testing, releases, and production handoffs
• Support Agile, DevSecOps, automation, CI/CD, and cloud-based services
• Use metrics and operational data to identify bottlenecks and improve technology delivery
• Ensure functional, integration, regression, security, performance, and user-acceptance testing
• Strengthen QA processes based on project complexity and risk
• Ensure implementations include training, documentation, change management, support plans, rollback procedures, and post-launch monitoring
• Conduct or support post-implementation reviews
• Promote root-cause analysis and sustainable corrective actions
• Evaluate AI, automation, and analytics opportunities across requirements development, testing, reporting, project delivery, and team productivity
• Ensure AI-enabled solutions include human oversight, data protection, security review, accuracy validation, and governance
• Evaluate AI opportunities based on measurable business value
• Maintain awareness of cybersecurity threats, privacy expectations, technology regulations, and third-party risks

IT Engineering Manager

• Lead, coach, and develop a Scrum-based software development team
• Establish priorities, expectations, accountability, and performance standards
• Partner with the Lead Developer and technical contributors
• Identify staffing, technical skill, and resource needs
• Coach team members toward ownership, problem-solving, and strategic thinking
• Lead sprint planning, backlog refinement, stand-ups, reviews, and retrospectives
• Improve work intake, prioritization, estimation, capacity planning, and workflow management
• Transition the organization from reactive ticket fulfillment toward planned and measurable development
• Balance production support, technical debt, enhancements, and strategic development initiatives
• Establish and monitor development and delivery KPIs
• Measure sprint predictability, cycle time, throughput, defect trends, backlog health, and work aging
• Improve delivery predictability, quality, productivity, and accountability
• Develop delivery plans based on business priorities, technical complexity, and capacity
• Communicate priorities, risks, dependencies, progress, and resource constraints to stakeholders
• Partner with Product, Project Management, QA, Business Analysis, Infrastructure, Security, and other stakeholders
• Translate organizational priorities into actionable development plans
• Ensure solutions align with business needs, architecture, security requirements, and quality standards
• Provide technical leadership in a primarily Microsoft/.NET environment
• Support technical decision-making while developers remain hands-on technical experts

Software Development Manager

Patient Scheduler

• Schedule patient appointments by phone and electronic correspondence
• Serve as the primary point of contact for patients and external facilities
• Collect, verify, and communicate patient insurance benefit details
• Educate patients about insurance verification and estimated financial responsibility
• Confirm appointments and provide appointment details, locations, and special instructions
• Create and maintain patient records, demographics, and required paperwork
• Contact referring provider offices for records and visit preparation details
• Coordinate with healthcare providers and medical staff
• Respond to patient inquiries by phone and written communication
• Collaborate with internal teams and third-party systems to support coordinated care
• Assist insurance verification associates when needed
• Maintain HIPAA compliance and confidentiality
• Perform other duties as assigned

Patient Scheduler I

Insurance

• Guide and motivate insurance follow-up specialists
• Review self-pay accounts to verify insurance coverage
• Analyze and resolve unpaid claims
• Contact insurance carriers for claim status and payments
• Research claims using online tools
• Gather and submit supporting documentation to insurance carriers
• Submit appeals when necessary
• Review and apply contractual terms
• Communicate with patients/guarantors to expedite claims
• Assist with special projects and additional duties as needed
• Ensure compliance with information security policies
• Monitor inventory and provide reporting on open claims
• Report security risks according to procedures
• Work independently in a fast-paced environment supporting multiple facilities

Insurance Team Lead

• Participate in the GetixHealth hiring event and interview process for Insurance Follow-Up Specialist roles
• Perform insurance follow-up healthcare support activities
• Support healthcare billing and revenue cycle operations
• Provide customer-focused support in a fast-paced environment
• Multitask while maintaining attention to detail
• Participate in interviews conducted during the selected time window

IT Engineering Manager

Software Development Manager

Patient Scheduler I

Insurance Team Lead

Insurance Follow-up Specialist