Senior Phlebotomist – Team Lead

Getlabs

. Oversee operational performance, quality compliance, and leadership development across a multi-market region .

Posted 10/27/2026full-timeRemote • California • United StatesSenior💰 $80,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy techniques, leadership development, and operational performance management across multiple markets. Proficient in compliance with OSHA and HIPAA standards, with strong analytical skills to drive data-informed decisions.

Highest-signal resume keywords

Phlebotomy CertificationLeadership ExperienceOperational Performance ManagementAnalytical SkillsCustomer Service Excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Phlebotomy TechniquesSpecimen HandlingQuality ComplianceRoute PlanningPayroll ManagementInventory ManagementData AnalysisPerformance Improvement PlansTraining and DevelopmentSOP Audits

Soft Skills

Coaching and DevelopmentStrong CommunicationSelf-Directed LeadershipTeam ManagementProblem-Solving

Tools & Technologies

Google WorkspaceSlackScheduling SoftwareRouting Software

Certifications & Qualifications

American Medical Technologists (AMT)American Society for Clinical Pathology (ASCP)National Center for Competency Testing (NCCT)

Industry Keywords

Mobile HealthClinical LaboratoryField-Based Healthcare OperationsOSHA ComplianceHIPAA ComplianceLean PracticesLeader Standard WorkTeam Lead DevelopmentPatient Issues ManagementMarket Stability

About the role

Key responsibilities & impact

Oversee operational performance, quality compliance, and leadership development across a multi-market region
Directly supervise, coach, and develop assigned teams; conduct weekly 1:1s and monthly performance check-ins
Audit adherence to Leader Standard Work, the 20/24 Rule, and call-out procedures; provide feedback and corrective coaching
Train and certify new Team Leads on LSW, routing, payroll/triplog audits, and quality assessment standards
Serve as the Tier 2 escalation point for operational, clinical, and patient issues
Own regional coverage planning, PRN pool strategy, cross-market staffing, and capacity forecasting
Review route optimization and next-day coverage plans; intervene in high-risk markets
Review and sign off on payroll, triplog, timecard, and expense submissions
Oversee regional inventory and equipment budgets; analyze supply usage and approve purchase orders and equipment requests
Analyze regional quality and performance data, identify root causes, and track action plans
Calibrate venipuncture assessments and SOP audits across teams
Lead corrective action and performance improvement plans with HR and Operations Management
Identify process gaps and recommend SOP, training, and workflow improvements
Prepare and present weekly and monthly regional performance reports
Partner with Recruiting on hiring; conduct final-round interviews and make hiring recommendations
Own regional onboarding and training plans; develop advanced clinical and leadership training
Serve as acting supervisor during absences and peak periods
Approve time-off requests, schedule changes, and overtime
Co-lead performance reviews and address employee relations concerns
Ensure compliance with OSHA, HIPAA, and state phlebotomy regulations; lead incident reporting and follow-up
Represent the region in leadership meetings and cascade company updates
Track regional labor costs, overtime, and mileage against budgets
Maintain targets for redraw rates, critical errors, NPS, market stability, Team Lead effectiveness, and team retention

Requirements

What you’ll need

2+ years of leadership experience (team lead, supervisor, or similar role) in phlebotomy, mobile health, clinical laboratory, or field-based healthcare operations
Experience leading other leads or managing teams across multiple sites or markets
5 years of phlebotomy experience is required
Phlebotomy certification from an accredited agency is required: American Medical Technologists (AMT), American Society for Clinical Pathology (ASCP), or National Center for Competency Testing (NCCT)
Expert knowledge of phlebotomy techniques, specimen handling, and safety and compliance standards (OSHA, HIPAA)
Demonstrated ability to coach, develop, and hold leaders accountable
Strong analytical skills; comfortable using data and reports to drive decisions
Proven track record in providing exceptional customer service
Strong communication skills, both written and verbal, including presenting to leadership
A disciplined, self-directed leader who can manage multiple markets and priorities
Comfortable with digital tools such as Slack, Google Workspace, and scheduling or routing software
Reliable transportation, clean driving record, and ability to pass a background check and drug screen
Ability to travel up to 40% for market visits, Team Lead development, onboarding, and field training
Mobile phlebotomy experience
Experience with route planning, dispatch, or workforce scheduling for field-based teams
Experience approving timecards, payroll, or expenses and managing supply inventory
Familiarity with Lean practices or Leader Standard Work

Benefits

Comp & perks

Medical, dental and vision insurance options
Flexible vacation
Competitive annual salary ranging $80,000-$95,000