Getlabs

Supervisor

• Supervise a team of mobile phlebotomists in one or more geographical markets
• Assess work performance and perform appointment reviews for compliance, quality, and safety; accurately report findings
• Administer disciplinary action as appropriate
• Interview and hire new mobile phlebotomists
• Onboard new hires
• Complete new hire and annual competency assessments
• Ensure accurate order and patient appointment record-keeping
• Administer performance reviews and handle employee concerns and grievances
• Review schedules, adjust schedules, and organize, plan, and assign work
• Plan and manage a budget
• Assist with customer service and manager-level escalations through calls, emails, and other communication platforms
• Review and approve team timecards and expenses
• Assist the Operations Manager with day-to-day market operations
• Ensure patient experiences meet or exceed expectations
• Train and ensure quality for hourly phlebotomists

Explore Field Phlebotomy Supervisor at Getlabs. Review requirements and application details.

Field Phlebotomy Supervisor

Recruitment

• Partner with the Director of Talent on strategy, recruiting, and reporting
• Source and engage qualified phlebotomists and medical assistants
• Manage candidate communications and ensure a positive candidate experience
• Evaluate candidates for clinical excellence and compassionate, patient-centric care
• Ensure candidates meet background check and credentialing requirements
• Hire across full-time, part-time, and PRN roles for nationwide coverage
• Develop and implement efficient recruiting methods and strategies
• Innovate recruitment workflows to reduce time-to-hire while maintaining quality
• Partner cross-functionally with clinical operations, Quality, and HR
• Deploy surveys to identify friction points and improve candidate and onboarding experiences
• Review attrition data to improve phlebotomist retention
• Conduct weekly virtual New Hire Orientation classes
• Facilitate onboarding, paperwork, employee communications, and post-orientation support
• Assist with background checks and I-9 verification for new hires

Explore Recruiter at Getlabs. Review requirements and application details.

Recruiter

Team Lead

• Directly supervise, coach, and develop assigned teams; conduct weekly 1:1s and monthly performance check-ins
• Audit adherence to Leader Standard Work, the 20/24 Rule, and call-out procedures
• Train and certify new Team Leads on LSW, routing, payroll/triplog audits, and quality assessment standards
• Identify high-potential phlebotomists and build a succession pipeline
• Serve as Tier 2 escalation point for operational, clinical, and patient issues
• Own regional coverage planning, PRN pool strategy, cross-market staffing, and capacity forecasting
• Review route optimization and next-day coverage plans; intervene in high-risk markets
• Review and sign off on payroll, triplog, timecard, and expense submissions
• Oversee regional inventory and equipment budgets; analyze supply usage and approve purchase orders and equipment requests
• Analyze quality and performance data, identify root causes, and track action plans
• Calibrate venipuncture assessments and SOP audits across teams and markets
• Lead corrective actions and performance improvement plans with HR and Operations Management
• Identify process gaps and recommend SOP, training, and workflow improvements
• Prepare and present regional performance reports weekly and monthly
• Partner with Recruiting on hiring; conduct final-round interviews and make recommendations
• Own regional onboarding and training plans
• Develop and deliver advanced clinical and leadership training
• Serve as acting supervisor during absences and peak periods
• Approve time-off requests, schedule changes, and overtime
• Co-lead performance reviews and address employee relations concerns
• Ensure compliance with OSHA, HIPAA, and state phlebotomy regulations
• Lead incident reporting and follow-up
• Represent the region in leadership meetings and cascade company updates
• Track labor costs, overtime, and mileage against budgets
• Maintain low redraw and critical error rates, strong NPS, market stability, Team Lead effectiveness, and retention

Explore Senior Phlebotomy Team Lead at Getlabs. Review requirements and application details.

Open roles

Field Phlebotomy Supervisor

Recruiter

Senior Phlebotomy Team Lead