Office Management, Coordination, Customer Service

Gewinnblick GmbH

. Take ownership of designated areas of responsibility and subject areas.

Posted 11/2/2026full-timeUhingen • GermanyMid-LevelSenior💰 €35,000 - €37,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational skills and the ability to manage projects independently while enhancing customer satisfaction in the hospitality and hotel industries. Proficient in analyzing customer needs and optimizing internal processes to drive service improvements.

Highest-signal resume keywords

Project ManagementCustomer Service ExperienceOffice ManagementMS Office ProficiencyProcess Optimization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementCustomer AnalysisProcess OptimizationCommercial TrainingSales Process Experience

Soft Skills

Strong Organizational SkillsClear CommunicationProfessional DemeanorInitiativeTeam Spirit

Tools & Technologies

MS Office Applications

Certifications & Qualifications

Commercial Training

Industry Keywords

Hospitality IndustryHotel IndustryCustomer SatisfactionInternal ProcessesUpselling Opportunities

About the role

Key responsibilities & impact

Take ownership of designated areas of responsibility and subject areas.
Develop and contribute new ideas and improvements.
Plan, manage, and independently implement projects.
Organize internal processes and events.
Support customers from the hospitality and hotel industries.
Identify customer needs and proactively make recommendations, including upselling opportunities.
Conduct customer analyses, evaluations, and feedback discussions.
Contribute to customer satisfaction and the ongoing development of our services.
Work closely with all departments and support the team.

Requirements

What you’ll need

Completed commercial training or equivalent qualification.
Experience in office management and/or customer service.
Ideally, experience at the interface between project or sales processes.
Confident and professional demeanor.
Clear, friendly, and confident communication, including with demanding customers.
Strong organizational skills, personal responsibility, and initiative.
Ability to question and optimize processes.
Proficiency in standard MS Office applications.
Willingness to learn and use new tools.
Reliability, integrity, and team spirit.

Benefits

Comp & perks

Hybrid working: After successful onboarding, you can also work remotely with a high degree of flexibility.
Structure and freedom: Clearly defined processes with room for ownership and participation.
Modern office: Bright rooms, height-adjustable desks, and a sunny rooftop terrace.
Genuine team culture: Regular events, a respectful working environment, and a supportive team.
Work-life balance: Start your weekend at 2:00 p.m. on Fridays.
Sustainability and values: Responsible conduct in business and in our interactions with one another.
Parking directly outside the office.
EV charging stations for your car.