Director, IT Field Services

GFL Environmental Inc.

. Serve as the premier IT leader for the USA area and single point of contact for assigned Area Vice Presidents .

Posted 9/23/2026full-timeUnited StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in IT leadership, managing multi-region teams, and delivering technology solutions that align with business objectives. Proven ability to mentor and develop IT professionals while ensuring effective service delivery and stakeholder satisfaction.

Highest-signal resume keywords

IT LeadershipAgile MethodologiesMulti-Region Team ManagementTechnology Solutions DesignStakeholder Engagement

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business Process MappingTechnical Specification DevelopmentService Delivery ManagementProblem-SolvingAnalytical SkillsOrganizational SkillsNegotiation SkillsCustomer RelationsResource ManagementIT Best Practices

Soft Skills

MentoringCoachingAdaptabilityCommunicationTraining

Certifications & Qualifications

Bachelor’s Degree in ITBachelor’s Degree in Business Management

Industry Keywords

Heavy IndustryLogisticsWaste ManagementEnvironmental ServicesMulti-Site Industrial Operations

About the role

Key responsibilities & impact

Serve as the premier IT leader for the USA area and single point of contact for assigned Area Vice Presidents
Lead, manage, mentor, and develop multiple Regional IT Managers across the USA
Ensure technical goals are met through IT leadership and support across the region
Oversee service delivery and support processes to meet stakeholder expectations effectively and cost-efficiently
Define and design technology solutions focused on business value using IT best practices
Map business processes and translate business requirements into technical specifications
Utilize Agile methodologies
Partner with AVPs to coordinate and prioritize applications, infrastructure, M&A integrations, and facility-related technical requests
Lead USA area IT operations and cultivate relationships across the business and IT organization
Determine AVP technology needs and recommend modifications to operational applications and systems
Direct Tier I, II, and III support issues and escalate when necessary
Monitor IT industry trends and digital advances to identify opportunities
Solve customer challenges with effective, efficient, and scalable technical solutions
Assist with IT departmental communications to ensure transparency and alignment
Perform other duties and special projects as assigned

Requirements

What you’ll need

Bachelor’s degree in IT, Business Management, or equivalent executive leadership experience
10+ years of progressive IT experience
At least 3+ years in a senior leadership role managing multi-region teams
Direct experience in heavy industry, logistics, waste management, environmental services, or multi-site industrial operations strongly preferred
Willingness to travel up to 30–40% across the US
Proven ability to lead, coach, and empower management-level direct reports across a wide geographic area
Excellent understanding of organizational goals and objectives
Ability to interpret business information into idea documents, business cases, and value plans
Ability to manage resources within a cross-functional, matrixed, team-oriented environment
Deep knowledge of technology trends relating to software applications used in the waste industry
Expert negotiation of business needs and priorities with key stakeholders
Strong ability to conduct meetings, train, and educate business stakeholders
Excellent problem-solving, analytical, organizational, and adaptability skills
Must be user-focused and dedicated to excellent customer relations
Valid work authorization in the country where the job is located
No visa sponsorship provided