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Office Administrator
GFL Environmental Inc.. Serve as operational partner and direct support to the General Manager across multiple GFL sites .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in scalehouse operations, including managing inbound and outbound material flows, processing scale tickets, and preparing operational reports. Proficient in regulatory compliance, customer service, and multi-site operational support.
Highest-signal resume keywords
Scalehouse OperationsRegulatory ComplianceAdvanced MS Office ProficiencyCustomer Service ManagementHeavy-Vehicle Weigh Scale Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Scalehouse OperationsOperational ReportingData ReconciliationMaterial Flow ManagementHeavy-Vehicle Weigh Scale OperationCash/Credit Receipt ProcessingWaste Flow DocumentationPayroll ProcessingEnvironmental Compliance MonitoringMulti-Site Operational Support
Soft Skills
Exceptional Interpersonal SkillsEffective CommunicationPerformance ManagementStaff DevelopmentCustomer Service Initiatives
Tools & Technologies
AS400TowerWasteWorksTRUXHRIS/ADP
Industry Keywords
Waste ManagementLogisticsIndustrial OperationsMunicipal BillingEnvironmental Compliance
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Serve as operational partner and direct support to the General Manager across multiple GFL sites
- Work the first half of each shift as primary Scalehouse Operator
- Manage inbound and outbound material flows, weigh trucks, generate weigh scale tickets, and verify load classifications
- Enforce safety protocols, regulatory compliance, and site access controls
- Provide professional customer service to drivers, haulers, and local patrons
- Perform office administration and multi-site operational support during the remainder of each shift
- Reconcile daily scale house transactions, cash/credit receipts, and waste flow documentation
- Prepare and verify month-end reports, including landfill accruals, commodity tracking, scale traffic metrics, and recycling scrap reconciliation
- Support General Manager with audits, municipal quarterly billing spreadsheets, and Public Inventory tracking
- Coordinate multi-facility logistics, office moves, purchasing requests, and onsite meetings
- Manage customer service initiatives and community events
- Guide customer service representatives and scale personnel; assist with performance management, hiring workflows, and staff development
- Train new staff on scale procedures, safety standards, and proprietary software
- Process payroll and maintain HRIS/ADP data updates
- Manage municipal and commercial billing and ensure accurate ERP entry of scale tickets, work orders, and residential accounts
- Coordinate special waste documentation and monitor environmental and regulatory compliance
- Manage office and scalehouse supplies and equipment inventory
Requirements
What you’ll need- 2–4 years of administrative and/or scalehouse operator experience, preferably in an industrial, waste management, or logistics environment supporting multi-site operations
- Experience operating heavy-vehicle weigh scales, processing scale tickets, and managing high-volume inbound/outbound traffic flow
- Proven ability to handle sensitive data, prepare operational reports, and act as a reliable liaison for senior leadership across multiple locations
- High school diploma required
- Associate’s or Bachelor’s degree in Business or a relevant field is an asset
- Advanced MS Office proficiency
- AS400, Tower, or specialized scale software (e.g., WasteWorks, TRUX) experience highly preferred
- Must be able to work 100% onsite and adapt between active scale house duties and detailed administrative/reporting tasks
- Ability to sit or stand for extended periods (5+ hours)
- Ability to regularly move between scale facilities and office spaces
- Ability to lift/move up to 25 pounds
- Exceptional interpersonal skills and effective communication with visitors, drivers, municipal partners, site staff, and corporate executives
- Valid work authorization in the country where the job is located is required
- No visa sponsorship provided
Benefits
Comp & perks- Equal opportunity employment commitment
- Reasonable accommodation assistance for applicants
- Full-time employment