Creative Services Specialist

GHD

. Lead the creative process from concept through execution for public engagement, community outreach, stakeholder presentations, project branding, digital/social campaigns, and print collateral .

Posted 10/8/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading creative processes for public engagement and community outreach, with a strong focus on project management, stakeholder communication, and compliance with industry standards. Proficient in utilizing design tools and managing multi-channel marketing assets to deliver high-quality results.

Highest-signal resume keywords

Adobe Creative Suite ProficiencyProject Management SkillsCommunity Engagement ExperienceStrong Organizational SkillsExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Graphic DesignMarketing CommunicationsDigital Campaign ManagementData AnalysisContent CreationBudget ManagementVisual DesignPresentation DevelopmentMultilingual Material CoordinationADA Compliance Knowledge

Soft Skills

CollaborationStorytelling AbilityIndependent WorkFast-Paced AdaptabilityCoaching and Development

Tools & Technologies

Microsoft 365Presentation SoftwareDigital/Social PlatformsEmerging Visualization ToolsOffice Software

Industry Keywords

Public RelationsStakeholder CommunicationsAEC IndustryInfrastructure ProjectsBuilt-Environment Projects

About the role

Key responsibilities & impact

Lead the creative process from concept through execution for public engagement, community outreach, stakeholder presentations, project branding, digital/social campaigns, and print collateral
Oversee multi-channel assets including presentation decks, websites, infographics, renderings, event graphics, signage, social/digital content, video/animation, and print materials
Manage multiple concurrent creative projects, prioritize workflow, track budgets, and ensure timely delivery and quality control
Arrange stakeholder engagement actions, meetings, events, and supporting materials
Collect, collate, and analyze data using preset tools, methods, and formats
Collate and summarize information and write first drafts of straightforward print or website content
Organize and prepare complex documents using standard office software and prepare special reports
Coordinate subcontractors and suppliers for public relations and government relations campaigns
Identify and escalate policy, procedure, regulatory, and code-of-conduct noncompliance
Develop capabilities through assessment, development planning, training, coaching, continuing education, and industry engagement
Develop tactical public relations campaign plans
Support others with external communications systems through advice and assistance
Help senior colleagues manage external client and customer relationships using relevant systems

Requirements

What you’ll need

Bachelor’s degree in Graphic Design, Communications, Marketing, or equivalent experience
3 to 7 years of progressive experience in creative services, marketing communications or engagement roles
Proficiency with Adobe Creative Suite, Microsoft 365, presentation software, and digital/social platforms
Familiarity with websites and emerging visualization/engagement tools for public meetings is a plus
Demonstrated portfolio of creative work across digital, print, and event/media channels
Strong organizational skills and ability to manage budgets and timelines
Excellent visual design sensibility, storytelling ability, and written, verbal, and presentation communication skills
Experience in community/public engagement or stakeholder communications within AEC, infrastructure, or built-environment projects is highly desirable
Ability to collaborate with creative teams and technical professionals and translate technical content for public audiences
Ability to work independently and collaboratively with project staff and partners
Ability to work effectively in a fast-paced environment
Working knowledge of ADA and Section 508 compliance standards
Ability to coordinate production of multilingual materials

Benefits

Comp & perks

Hybrid work model with in-office collaboration and flexibility
Opportunity to participate in formal and informal training and coaching
External professional accreditation, where relevant
Ongoing education, conference attendance, and access to specialist media
Diverse and inclusive workforce
Equal employment opportunities