Junior CRM Analyst

GhFly

. Configure and operate campaigns and customer engagement journeys on CRM platforms such as Salesforce Marketing Cloud or HubSpot .

Posted 9/29/2026full-timeSão Paulo • BrazilJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in configuring and operating CRM campaigns, audience segmentation, and performance metrics analysis. Proficient in utilizing AI tools and marketing automation platforms to enhance operational workflows and campaign effectiveness.

Highest-signal resume keywords

Salesforce Marketing CloudAudience SegmentationCampaign Performance MetricsGenerative AI ToolsCRM Platforms

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Email MarketingDigital MarketingData ValidationA/B TestingSQL KnowledgeExcel ProficiencyGoogle Sheets Proficiency

Soft Skills

Excellent Written CommunicationStrong Organizational SkillsAttention to DetailCollaborative AttitudeWillingness to Learn

Tools & Technologies

HubSpotCRM PlatformsMarketing Automation Platforms

Certifications & Qualifications

Salesforce Certification

Industry Keywords

Marketing AgenciesRetail

Tech Stack

Tools & technologies

CloudSQL

About the role

Key responsibilities & impact

Configure and operate campaigns and customer engagement journeys on CRM platforms such as Salesforce Marketing Cloud or HubSpot
Create audience segments and contact lists based on received briefs
Conduct send tests, data validation, and campaign QA before launches
Monitor deliverability, open, click-through, and conversion metrics to support reports and dashboards
Assist with A/B testing to optimize campaigns
Ensure the quality of database records
Document the department’s operational processes and configurations
Apply AI tools to accelerate content production, analysis, and operational workflows
Collaborate with cross-functional teams

Requirements

What you’ll need

Excellent written communication, strong organizational skills, and attention to detail
Ability to execute efficiently, a collaborative attitude, and a willingness to learn
Solid experience with CRM, email marketing, or digital marketing
Practical knowledge of CRM or marketing automation platforms
Intermediate proficiency in Excel or Google Sheets
Knowledge of audience segmentation, customer journeys, and campaign performance metrics
Hands-on experience with generative AI and automation tools
SQL knowledge is a plus
Salesforce certification is a plus
Experience in marketing agencies and/or retail is a plus

Benefits

Comp & perks

Meal and/or food allowance on a Ticket Flex card, with no employee deduction
Public transportation allowance or mobility assistance, with no employee deduction
Wellhub for physical and mental health and well-being
MetLife life insurance
Creditas benefits, including salary advances, special loan terms, and purchases through the Creditas Store
Bracov pharmacy benefit
SESC access
SulAmérica health and dental plans
Paraná Clínicas health plan
Dental Uni dental plan
Inclusive and extended parental leave: 6 months for mothers and 20 days for fathers
Pet leave with a day off upon adoption
Pilot Hunter referral program with rewards
Hybrid work model for employees based in Curitiba and São Paulo, with office attendance three times per week
Birthday day off
Work anniversary day off
Reset day
Flexible working hours, with start times between 8:00 a.m. and 10:00 a.m. and end times between 5:00 p.m. and 7:00 p.m.
Opportunity to work from anywhere in the world for up to four non-consecutive weeks per year, depending on seniority
Monthly 1:1 meetings with leadership
Individual Development Plan (IDP) supported by leadership
Structured performance reviews
Internal mobility opportunities