IT Trainer

GHJ

. Deliver engaging one-on-one and group technology training .

Posted 10/6/2026full-timeLos Angeles • California • United StatesMid-LevelSenior💰 $75,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in delivering engaging technology training and developing instructional materials tailored to user needs. Proficient in assessing user requirements and translating technical concepts into accessible training formats.

Highest-signal resume keywords

Technical Training DeliveryMicrosoft Office ProficiencyInstructional DesignPresentation SkillsUser Needs Assessment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical TrainingInstructional Material CreationSoftware TrainingUser Issue TroubleshootingTraining Record Maintenance

Soft Skills

Communication SkillsOrganizational SkillsTime-Management SkillsService OrientationCreative Problem-Solving

Tools & Technologies

Microsoft OfficeWindowsNetDocuments

Industry Keywords

Law Firm ExperienceProfessional Services ExperienceTechnology Orientation

About the role

Key responsibilities & impact

Deliver engaging one-on-one and group technology training
Lead technology orientation and training for new hires
Develop training courses, presentations, guides, videos, and other learning materials
Build introductory and advanced training programs based on user needs
Maintain knowledge of internal applications, systems, and technology
Identify best practices and efficient ways for employees to use technology
Partner with IT to evaluate new applications, features, and systems
Translate software updates and changes into clear, practical training
Work with IT to troubleshoot user issues and reinforce solutions through education
Assess user needs and connect them with appropriate technology solutions
Maintain training records and gather user feedback
Help establish and maintain a centralized technology training platform

Requirements

What you’ll need

Proven experience delivering technical or software training
Strong presentation, communication, and facilitation skills
Ability to explain technical concepts clearly to non-technical users
High proficiency with Microsoft Office and Windows
Experience creating training materials, presentations, and/or instructional videos
Strong organizational and time-management skills
Service-oriented and comfortable working with users at different levels of technical proficiency
Ability to quickly learn new applications and technologies
Creative approach to instructional design and problem-solving
NetDocuments experience is a plus
Law firm or professional services experience is a plus
Willingness to travel periodically for training and conferences

Benefits

Comp & perks

Medical, dental, and vision coverage
Disability and life insurance
Flexible spending accounts
401(k)
Pet insurance
Employee referral program
Professional development and career-growth opportunities