Customs Trade Specialist

GHY International

. Support day-to-day client needs, answer questions, troubleshoot issues, and find solutions .

Posted 11/4/2026full-timeRemote • Georgia • United StatesMid-LevelSenior💰 $49,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong knowledge of U.S. Customs rules and regulations, customs entry processing, and client relationship management. Proficient in customs brokerage software and Microsoft Office tools, with a focus on analytical problem-solving and effective communication.

Highest-signal resume keywords

U.S. Customs Rules And RegulationsCustoms Entry ProcessingCertified Customs Specialist (CCS)Customs Brokerage SoftwareAnalytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customs Entry RequirementsTariff ClassificationGeneral Rules Of Interpretation (GRIs)Commercial Invoice RequirementsPartner Government Agency RequirementsEntry Data ElementsClient Needs AnalysisTransactional ProcessingSOP NavigationFast-Paced Prioritization

Soft Skills

Client ServiceRelationship BuildingSound JudgmentClear CommunicationTeam Collaboration

Tools & Technologies

Customs Brokerage SoftwareMicrosoft OutlookMicrosoft WordMicrosoft Excel

Certifications & Qualifications

Certified Customs Specialist (CCS)U.S. Customs Broker License

Industry Keywords

Customs BrokerageClient CareAuditRisk RecognitionRegulatory Compliance

About the role

Key responsibilities & impact

Support day-to-day client needs, answer questions, troubleshoot issues, and find solutions
Audit customs entries and released shipments for errors, inconsistencies, and improvement opportunities
Stay current on CBP regulations and Partner Government Agency requirements
Research questions and translate regulations into practical guidance
Communicate with clients, carriers, vendors, Customs, and internal teams to gather information and resolve issues
Develop and maintain client work instructions, databases, FTA correlations, annual certificates, and account information
Support accurate customs entry processing across transportation modes when needed
Assist, coach, and mentor teammates with transactional processing, client requirements, and customs-related questions
Recognize risks, exercise sound judgment, and make timely decisions
Report to the Client Care Manager

Requirements

What you’ll need

Strong knowledge of U.S. Customs rules and regulations
Advanced understanding of customs entry and commercial invoice requirements
Working knowledge of Partner Government Agency requirements and entry data elements
Knowledge of tariff classification, General Rules of Interpretation (GRIs), General Notes, and Explanatory Notes
Exceptional client service and relationship-building skills
Strong analytical and problem-solving abilities
Sound judgment when making time-sensitive decisions
Experience navigating different client requirements, nuances, and SOPs
Ability to prioritize competing demands in a fast-paced environment
Clear, positive, and professional written and verbal communication
Experience with customs brokerage software
Proficiency with Microsoft Outlook, Word, and Excel
Ability to work independently while remaining a collaborative team member
3+ years of customs brokerage or related industry experience
Certified Customs Specialist (CCS) designation
U.S. Customs Broker License required for remote work when located more than 2 hours from a GHY office
Demonstrated experience applying customs knowledge to client needs and transactional processing

Benefits

Comp & perks

Remote work flexibility
Performance-based bonus program
Comprehensive, subsidized health insurance
Dental insurance
Vision insurance
Short- and long-term disability coverage
Life and AD&D coverage
Ongoing learning through internal university
Leadership development programming
Giveback Committee opportunities
Social Committee activities
Cultural Ambassadors opportunities