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Customs Trade Specialist
GHY International. Provide day-to-day client care and resolve client problems .
About the role
Key responsibilities & impact- Provide day-to-day client care and resolve client problems
- Audit released shipments and entries for quality control
- Maintain client databases, including FTA correlations and annual certificate updates
- Create new parts and maintain internal client work instructions
- Assist, teach, coach, and mentor team members
- Monitor current CBP regulations and PGA programs and research issues for clients and associates
- Communicate with carriers, vendors, Customs, and clients by telephone and email
- Execute accurate customs entries in brokerage systems for all transportation modes
- Ensure timely processing and submission of customs entries
- Support the release team and transactional processing
- Represent GHY professionally when interacting with clients and colleagues
Requirements
What you’ll need- 3+ years of related experience
- Certified Customs Specialist (CCS) Designation
- Licensed Customs Broker preferred
- Advanced knowledge of US Customs rules and regulations
- Advanced knowledge of invoice (entry) requirements
- Advanced knowledge of PGA requirements and data elements required for entry
- Advanced knowledge of tariff classification, GRI’s, GN’s, and explanatory notes
- Experience with customs brokerage software
- Proficient in Outlook, Word, and Excel
- Strong client service, verbal and written communication, analytical, problem-solving, and decision-making skills
- Experience navigating different client nuances and SOPs
- Ability to work independently, handle stress, meet tight deadlines, and prioritize work
- Ability to travel regularly to the Pembina, ND or Columbia, SC office
- Must live in Minnesota or North Dakota for the Pembina office, or South Carolina or North Carolina for the Columbia office
- Ability to work Monday–Friday, 8:30 AM–5:00 PM EST or 9:00 AM–5:30 PM EST, 40 hours per week
- Ability to work two statutory holidays per year
Benefits
Comp & perks- Performance-based bonus program
- Comprehensive, subsidized health coverage
- Dental coverage
- Vision coverage
- Short-term disability coverage
- Long-term disability coverage
- Life and AD&D coverage
- Internal university
- Leadership development program
- Work-life balance initiatives, including Giveback Committee, Social Committee, and Cultural Ambassadors
- Flexible work arrangements