Customs Trade Specialist

. Provide day-to-day client care and resolve problems .

Posted 9/25/2026full-timeUnited StatesMid-LevelSenior💰 $49,000 - $69,000 per yearWebsite

Key responsibilities & impact

Provide day-to-day client care and resolve problems
Audit released shipments and entries for quality control
Maintain client databases, including FTA correlations and annual certificates
Create new parts and maintain internal client work instructions
Support transactional processing and the release team
Assist, teach, coach, and mentor team members
Keep current on CBP regulations and PGA programs
Communicate with carriers, vendors, Customs, and clients by telephone and email
Execute accurate customs entries in brokerage systems for all transportation modes
Ensure timely processing and submission of entries to Customs
Report to the Client Care Manager

What you’ll need

3+ years of related experience
Certified Customs Specialist (CCS) Designation
Licensed Customs Broker preferred
Advanced knowledge of US Customs rules and regulations
Advanced knowledge of invoice (entry) requirements
Advanced knowledge of PGA requirements and data elements required for entry
Advanced knowledge of tariff classification, GRI’s, GN’s and explanatory notes
Experience with customs brokerage software
Proficient in Outlook, Word, and Excel
Exceptional client service skills
Strong verbal and written communication skills
Excellent analytical and problem-solving skills
Experience navigating different client nuances and SOPs
Ability to work independently and proactively resolve problems
Ability to work within tight deadlines and handle stress
Must be able to travel regularly to the Pembina, ND or Columbia, SC office
Must live in MN or ND for the Pembina, ND location, or SC or NC for the Columbia, SC location
Ability to work Monday–Friday, 40 hours/week
Ability to work two statutory holidays per year

Comp & perks