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eBiz Customs Import Specialist
GHY International. Prioritize shipments by ETA and ensure timely submission to CBP and CBSA .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customs release processes, including tariff classification and Partner Government Agency requirements, while effectively managing time-sensitive shipments and maintaining compliance. Strong analytical skills and attention to detail support independent problem-solving and effective communication with various stakeholders.
Highest-signal resume keywords
Customs Release ProcessTariff ClassificationCertified Customs Specialist (CCS)CBP and CBSA RequirementsAnalytical and Troubleshooting Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customs Brokerage ExperiencePre-Release ActivitiesPost-Release ActivitiesEManifest CompletionCADEX Monitoring
Soft Skills
Attention to DetailTime ManagementEffective CommunicationIndependent WorkProblem-Solving
Tools & Technologies
Microsoft OutlookMicrosoft WordMicrosoft Excel
Certifications & Qualifications
Certified Customs Specialist (CCS)U.S. Customs Broker License
Industry Keywords
Customs CompliancePartner Government Agency (PGA)Shipping PrioritizationCarrier CommunicationDocumentation Management
About the role
Key responsibilities & impact- Prioritize shipments by ETA and ensure timely submission to CBP and CBSA
- Monitor alerts, investigate and resolve rejects, and address release issues
- Assign tariff classifications and PGA data
- Complete carrier eManifests
- Manage pre- and post-release activity, including RMD corrections
- Monitor entries through CADEX and take action when needed
- Communicate with customs representatives, clients, carriers, vendors, and internal teams
- Maintain clear eLogs and documentation for actions, decisions, and corrections
- Investigate irregularities and take appropriate action to keep shipments moving while protecting compliance
Requirements
What you’ll need- Strong understanding of the customs release process, including pre- and post-release activities
- Working knowledge of CBP and CBSA requirements
- Experience with tariff classification and Partner Government Agency requirements
- Strong analytical and troubleshooting skills
- Exceptional attention to detail
- Ability to prioritize time-sensitive shipments and competing deadlines
- Confidence communicating with clients, customs authorities, carriers, vendors, and teammates
- Ability to work independently and know when to escalate issues
- Proficiency with Microsoft Outlook, Word, and Excel
- Approximately 5 years of customs brokerage or related industry experience
- Certified Customs Specialist (CCS) designation
- High school diploma or equivalent
- U.S. Customs Broker License is an asset
- Experience with Canadian and U.S. customs release processes is strongly preferred
- Evening and overnight availability, with shifts typically beginning around 6:00 or 7:00 PM Eastern Time
- Occasional weekend availability
Benefits
Comp & perks- Performance-based bonus program
- Comprehensive benefits for associates and their families
- Ongoing learning through internal university and development programming
- Scheduling flexibility for evening and overnight shifts
- Giveback Committee, Social Committee, and Cultural Ambassadors opportunities
- Scheduled salary assessments