Worker Care Specialist

Gi Group Holding

. Manage end-to-end worker administration, including document verification, contract issuance and amendments/extensions, medical checks, qualification/certificate tracking and exit documentation .

Posted 10/5/2026contractLeicester • United KingdomMid-LevelSenior💰 £28,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in workforce administration and payroll coordination, with a strong focus on UK payroll principles, compliance, and attention to detail. Capable of managing end-to-end worker administration processes while collaborating effectively with various stakeholders.

Highest-signal resume keywords

Workforce AdministrationUK Payroll PrinciplesPayroll CoordinationAttention To DetailExcel Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Document VerificationContract IssuancePre-Payroll PreparationTimesheet ProcessingPay Variance ManagementCompliance MonitoringRisk IdentificationProcess Documentation

Soft Skills

Excellent CommunicationCustomer-FocusedOrganizational SkillsAbility To Prioritize

Tools & Technologies

Payroll PlatformsATSERP SystemsIT Systems

Industry Keywords

HR OperationsStaffing ExperienceAgency Back-Office ExperienceContinuous Improvement

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Manage end-to-end worker administration, including document verification, contract issuance and amendments/extensions, medical checks, qualification/certificate tracking and exit documentation
Prepare and review pre-payroll and pre-invoice packs for pay runs and client billing
Respond to worker and operational queries about pay, contracts and administration
Monitor time and attendance data and process timesheets and absence records
Manage adjustments including bonuses, deductions and other pay variances
Ensure compliance with legislation, client requirements and internal processes
Identify and escalate risks or changes affecting pay, invoicing or margin
Collaborate with Operations, Sales, Payroll and Finance to resolve issues, control labour costs and protect margin
Support continuous improvement initiatives and contribute to process documentation
Act as a subject-matter contact for the Care Team and apprentices

Requirements

What you’ll need

Experience in workforce administration, HR operations or payroll coordination
Staffing or agency back-office experience is desirable
Good working knowledge of UK payroll principles and related compliance requirements
Strong attention to detail and accuracy when handling transactional data
Confident using IT systems
Experience of payroll, ATS or ERP platforms
Good Excel skills
Excellent written and verbal communication skills
Ability to work with a range of internal and external stakeholders
Well organised and able to prioritise competing tasks and meet deadlines
Customer-focused approach
Commitment to providing a positive worker experience

Benefits

Comp & perks

Collaborative team environment
Opportunity to contribute to continuous improvement
Hands-on operational role
Positive worker experience focus