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Giatec

IT Operations Lead

Giatec

. Lead IT operations at a fast-moving technology company focused on smart concrete testing technologies using real-time data, AI, and IoT .

Posted 10/22/2026full-timeOttawa • CanadaSenior💰 CA$75,000 - CA$115,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in IT operations management, including Microsoft 365 administration, automation through scripting, and security practices. Proven ability to lead IT teams, manage user and hardware lifecycles, and implement disaster recovery strategies.

Highest-signal resume keywords
Microsoft 365 AdministrationScripting And AutomationEndpoint ManagementNetworking FundamentalsIT Operations Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
IT Systems AdministrationAutomation Using PowerShellAutomation Using PythonAutomation Using BashEndpoint ProtectionDisaster RecoveryBusiness ContinuitySecurity ReviewsUser Lifecycle ManagementHardware Lifecycle Management
Soft Skills
MentoringLeadershipContinuous ImprovementKnowledge Sharing
Tools & Technologies
Microsoft 365Entra IDIntuneJamfAI ToolsSaaS IntegrationsA/V Systems
Certifications & Qualifications
Azure AdministratorAWS SysOpsITIL
Industry Keywords
Smart Concrete TestingReal-Time DataAIIoTCIS BenchmarksNISTISO 27001MDM SolutionsVPNFirewall Configuration

Tech Stack

Tools & technologies
AWSAzureCloudDNSIoTITSMJamfMacOSPythonTCP/IP

About the role

Key responsibilities & impact
  • Lead IT operations at a fast-moving technology company focused on smart concrete testing technologies using real-time data, AI, and IoT
  • Act as the senior escalation point for day-to-day IT support and partner with the IT team member to resolve issues
  • Run Windows/macOS endpoints, Microsoft 365, Entra ID, networking, and office A/V
  • Own the user lifecycle, hardware lifecycle, system health, and uptime
  • Automate repetitive IT workflows including provisioning, password resets, ticket routing, and self-service knowledge bases
  • Build workflows with AI and scripting tools
  • Develop security practices including endpoint protection, MFA, conditional access, patching, and awareness training
  • Own and regularly test backup, disaster recovery, and business continuity
  • Conduct security reviews, remediate findings, and work with external security partners
  • Lead SaaS rollouts, migrations, network upgrades, and integrations with Engineering, Product, Sales, and Operations
  • Own IT policies, budgets, vendors, and licensing
  • Lead, mentor, and grow the IT team member and promote continuous improvement and knowledge sharing
  • In the first six months, become the trusted IT contact, deliver an automation, test disaster recovery, and establish an IT roadmap

Requirements

What you’ll need
  • 5 to 8 years of experience in IT systems administration, IT operations, or a related technical role
  • Experience mentoring, leading, or coordinating IT staff
  • Strong hands-on experience with Microsoft 365 administration, including Exchange Online, SharePoint, Teams, and Entra ID/Azure AD
  • Proficiency in scripting and automation using PowerShell, Python, or Bash, with a track record of automating IT workflows
  • Experience with endpoint management tools such as Intune, Jamf, or similar MDM solutions
  • Solid understanding of networking fundamentals, including DNS, DHCP, VPN, firewall configuration, and TCP/IP
  • Diploma or degree in Information Technology, Computer Science, or a related field, or equivalent practical experience is listed as a nice-to-have, not required
  • Nice-to-have familiarity with disaster recovery and backup solutions
  • Nice-to-have familiarity with CIS Benchmarks, NIST, or ISO 27001
  • Nice-to-have experience with AI tools for IT operations
  • Nice-to-have cloud certifications such as Azure Administrator or AWS SysOps
  • Nice-to-have ITIL or other IT service management experience
  • Nice-to-have SaaS integrations and SSO/SCIM provisioning experience
  • Nice-to-have startup or scale-up experience

Benefits

Comp & perks
  • Competitive company-paid benefits plan
  • Generous professional development budget
  • Volunteer and Life Days
  • Birthday off
  • RRSP matching program through RBC