Electromechanical Field Service Technician III

Giesecke+Devrient

. Provide on-site servicing, installation, and repair of complex electromechanical equipment .

Posted 10/22/2026full-timeDenver • Colorado • United StatesMid-LevelSenior💰 $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in electromechanical troubleshooting and repair, with a strong focus on customer satisfaction and effective communication. Capable of managing inventory and performing administrative tasks using computer systems and diagnostic tools.

Highest-signal resume keywords

Electromechanical TroubleshootingCustomer-Facing ExperienceField Service ExperienceCommunication SkillsInventory Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Electromechanical Equipment RepairMechanical DiagnosisHardware TroubleshootingSoftware TroubleshootingSystems Failure DiagnosisReport PreparationRecord-KeepingOperational Issue AssistanceSafety ComplianceTechnical Support Communication

Soft Skills

Strong Oral CommunicationStrong Written CommunicationCustomer Satisfaction FocusProactive Attention to Customer NeedsFlexibility

Tools & Technologies

LaptopTabletTest EquipmentComputer SystemsNetworking Knowledge

Certifications & Qualifications

High School DiplomaGEDGaming Licenses

Industry Keywords

Field Service TechnicianElectromechanical EquipmentService CallsMaintenance ActivitiesParts Inventory Management

About the role

Key responsibilities & impact

Provide on-site servicing, installation, and repair of complex electromechanical equipment
Respond to service calls and perform equipment maintenance at customer sites
Assist operators with operational issues
Address escalated technical and service-related concerns
Diagnose mechanical, hardware, software, and systems failures
Implement effective repairs to minimize downtime
Prepare reports analyzing product failure trends and serviceability issues
Complete record-keeping, reporting, and inventory management
Manage parts inventory and coordinate shipments for repair and replenishment
Oversee tools and test equipment inventory
Record maintenance activities using approved methods and procedures
Follow escalation procedures and communicate with company personnel and customer management
Promote high customer satisfaction through open communication and proactive attention to customer needs
Assist with on-site training of less experienced field service technicians
Serve as a communication link between technical support, management, and customers on technical matters and projects
Travel within the home territory or to other areas as required
Perform all activities safely and follow company safety policies and procedures
Complete other duties as assigned

Requirements

What you’ll need

High school diploma or GED required
Minimum of four (4) years of relevant work experience, including at least two years in a field service environment
Hands-on experience with electromechanical equipment is essential
Previous experience in customer-facing roles is required
Proficiency in electromechanical troubleshooting
Understanding of electronic principles
Working knowledge of computer systems, PCs, and networking
Ability to use a laptop/tablet for administrative and diagnostic tasks
Strong oral and written communication skills
Willingness to provide personal information and obtain Gaming Licenses in required jurisdictions for Commercial Field Service Technicians
Flexibility for long hours and travel
Shift work may be required
Personal vehicle use may be required depending on business needs
Associate degree or trade/technical school certificate/diploma preferred

Benefits

Comp & perks

Home office-based work may be available
Company fleet vehicle may be provided depending on business needs
Formal training programs, on-site training, and hands-on development opportunities
Travel coverage for other Field Engineers during vacations or illnesses