Intake Specialist

Gifthealth

. Receive and process incoming prescriptions, accurately entering complete and compliant patient and medication information into the pharmacy system .

Posted 9/22/2026full-timeColumbus • Ohio • United StatesJunior💰 $20 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in pharmacy intake processes, ensuring compliance with federal and state regulations, HIPAA requirements, and quality standards. Proficient in data entry, workflow management, and effective communication within healthcare operations.

Highest-signal resume keywords

Active Registered Pharmacy Technician LicenseData Entry and Verification SkillsPrescription Intake Standards KnowledgeTime and Workflow Management SkillsProblem-Solving and Intake Triage Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryPrescription Intake StandardsMedication FundamentalsInsurance and Reimbursement BasicsRegulatory FrameworksQuality ManagementProcess ImprovementAudit and Documentation ReadinessSpecialty Pharmacy WorkflowsAdvanced Pharmacy Processes

Soft Skills

Excellent Oral CommunicationWritten Communication SkillsInterpersonal Communication SkillsCoaching and Mentoring SkillsProblem-Solving Skills

Tools & Technologies

Pharmacy SystemHealth System/Retail SystemsData Tracking ToolsCompliance Management Systems

Certifications & Qualifications

Certified Pharmacy Technician (CPhT)License Issued by the Ohio Board of Pharmacy

Industry Keywords

Pharmacy IntakeHealthcare OperationsHIPAA ComplianceQuality StandardsWorkflow ManagementIntake ReportingPatient SafetyInternal Quality Standards

About the role

Key responsibilities & impact

Receive and process incoming prescriptions, accurately entering complete and compliant patient and medication information into the pharmacy system
Identify and resolve prescription discrepancies, collaborating with internal pharmacy teams and escalating issues requiring clinical intervention
Clarify prescription details with providers, enter verbal orders in compliance with policy, and document all interactions in the pharmacy system
Assist leadership with intake reporting and data tracking
Monitor workflow trends to identify process-improvement opportunities
Support high-volume or special project needs
Collaborate with pharmacists, technicians, and internal teams to maintain a smooth intake process
Cross-train across workflows and provide guidance to team members as needed
Maintain compliant documentation while adhering to federal and state regulations, HIPAA requirements, and internal quality standards
Perform other duties assigned by the Intake Specialist Lead or Automation Operations & Intake Manager
Attend regular meetings with Warehouse, Pharmacy, Logistics, Safety, Compliance, Quality, Training, and Operations Management teams

Requirements

What you’ll need

High school diploma or equivalent (Required)
Active Registered Pharmacy Technician or Certified Pharmacy Technician (CPhT) license (Required)
Must hold active license issued by the Ohio Board of Pharmacy
1–3 years of experience in pharmacy intake, healthcare operations, or a related role (Required)
Experience handling complex intake workflows or advanced pharmacy processes (Preferred)
Knowledge of prescription intake standards and compliance; medication and pharmacy fundamentals; insurance and reimbursement basics; health system/retail systems knowledge; regulatory frameworks and SOPs (Required)
Knowledge of specialty pharmacy workflows and advanced technician practice models (Preferred)
Data entry, verification, and customer/patient service skills (Required)
Time and workflow management skills (Required)
Excellent oral, written, verbal, and interpersonal communication skills (Required)
Problem-solving and intake triage skills (Required)
Reporting, metric evaluation, quality management, and process improvement skills (Preferred)
Ability to ensure audit and documentation readiness (Required)
Ability to utilize multiple systems to maintain compliance and patient safety (Required)
Ability to coach and mentor peers and more junior team members (Preferred)
Ability to stand for at least 4 hours at a time
Ability to lift up to 25 pounds with or without assistance
Ability to perform repetitive motions for an entire shift: bending, reaching, lifting, and scanning
Must be able to work onsite for all required shifts

Benefits

Comp & perks

Hybrid or remote work options
Monday through Friday schedule
Occasional night and weekend hours as determined by business needs
Cross-facility travel as needed