Gifthealth

Procurement

• Lead end-to-end sourcing for specialty and traditional medications
• Negotiate pricing, terms, and supply commitments with manufacturers, wholesalers, and group purchasing organizations
• Build and manage manufacturer and distributor partnerships to secure priority allocation and dependable supply
• Own RFPs, negotiations, renewals, and vendor performance processes
• Partner with clinical, pharmacy operations, and finance teams on demand forecasting and inventory management
• Ensure procurement practices meet DSCSA, state board of pharmacy, payer, data privacy, security, insurance, and indemnification requirements
• Track drug pricing trends, rebate opportunities, and supply constraints to adjust sourcing strategy
• Build, mentor, and grow the procurement team
• Design forecasting models and dashboards for supplier spend, inventory, and budgeting
• Develop predictive analytics to improve operational efficiency and supply chain optimization
• Manage corporate and technology procurement, facilities and capital equipment, professional services, non-pharma operational supplies, and marketing/vendor spend
• Own enterprise-wide procurement policy, approval thresholds, and PO/contract workflows
• Maintain centralized vendor master and contract repositories
• Partner with Finance on budgeting across all cost centers
• Report to the Senior Director of Pharmacy Supply Chain and participate in regular alignment meetings

Director of Procurement

Full-stack Engineer

• Create innovative solutions to meet company business and technical needs
• Design, develop, and maintain high-quality software and test suites
• Work collaboratively with the development team
• Troubleshoot system issues and monitor performance
• Collaborate with clients and cross-functional teams to develop solutions meeting requirements and compliance standards
• Participate in code reviews and provide feedback to other engineers
• Attend regular team, department, or leadership meetings
• Provide additional availability or flexibility for escalations as needed

Senior Software Engineer

Data Analyst

• Build, develop, and maintain datasets supporting automated reporting solutions and program performance measurement
• Support commercial teams with data needs for performance reviews, business planning, and newly onboarded business
• Conduct ad hoc analysis to investigate and resolve program issues
• Provide support during QBR, business planning, and launch execution
• Manage third-party data integration and analysis, including shipping analytics and return-to-sender reconciliation
• Design and implement internal and client-facing program performance datasets
• Track and analyze SLA measurements and program KPIs
• Co-develop dashboards visualizing program performance trends
• Provide data-driven insights to client-facing and internal teams
• Collaborate with internal operations and client-facing BI teams to ensure consistent metrics and reporting
• Partner with BI departments on healthcare analytics initiatives
• Support operations excellence and commercial teams with performance insights
• Contribute to monetization opportunities through consulting and data products
• Work with Product Engineering to reflect product features and changes in datasets
• Ensure performance data accuracy, reliability, and security
• Implement data validation and quality control processes
• Document data lineage and maintain data dictionaries
• Collaborate with stakeholders to define business rules and metrics
• Improve data management and analytics processes based on industry trends and best practices
• Serve as an integral member of the iBIDADS team, reporting to the Executive Director of Data Strategy

Senior Data Analyst

Intake Specialist

• Receive and process incoming prescriptions, accurately entering complete and compliant patient and medication information into the pharmacy system
• Identify and resolve prescription discrepancies, collaborating with internal pharmacy teams and escalating issues requiring clinical intervention
• Clarify prescription details with providers, enter verbal orders in compliance with policy, and document all interactions in the pharmacy system
• Assist leadership with intake reporting and data tracking
• Monitor workflow trends to identify process-improvement opportunities
• Support high-volume or special project needs
• Collaborate with pharmacists, technicians, and internal teams to maintain a smooth intake process
• Cross-train across workflows and provide guidance to team members as needed
• Maintain compliant documentation while adhering to federal and state regulations, HIPAA requirements, and internal quality standards
• Perform other duties assigned by the Intake Specialist Lead or Automation Operations & Intake Manager
• Attend regular meetings with Warehouse, Pharmacy, Logistics, Safety, Compliance, Quality, Training, and Operations Management teams

Product Manager

• Lead, mentor, and manage a team of product managers while setting standards for product craft and decision-making
• Own and drive product and platform strategy for Gifthealth’s Digital Pharmacy Systems (DPS) and Gastro (GAS) offerings
• Translate company and product strategy into roadmap priorities and measurable product outcomes
• Prioritize initiatives and make clear trade-off decisions aligned with business goals and technical capacity
• Partner with engineering, design, operations, and business stakeholders to deliver scalable solutions
• Remove blockers and ensure rapid execution while maintaining product quality and reliability
• Promote AI-native product development practices in discovery, tooling, and delivery
• Support product lines through organizational alignment, operational excellence, and compliance standards
• Conduct regular meetings with operational excellence, pharmacy operations, clinical support, drug safety, pharmacovigilance, inventory planning, compliance, data and insights, and program director teams
• Meet with external central fulfillment, shipping and logistics partners, and client manufacturing representatives

Director of Product

Security Analyst

• Monitor and investigate security alerts from endpoint, identity, email, cloud, and other security technologies
• Perform initial triage and investigation of suspected security incidents
• Escalate security events according to severity and incident response procedures
• Support containment, remediation, recovery, and post-incident activities
• Maintain records of security investigations, findings, and response actions
• Develop and maintain security incident response procedures and playbooks
• Participate in security and tabletop exercises
• Review vulnerability scans and prioritize findings based on severity, exploitability, asset criticality, and business risk
• Coordinate vulnerability remediation with IT, Engineering, Infrastructure, and system owners
• Track vulnerabilities through remediation, mitigation, or approved risk acceptance
• Validate remediation and identify recurring vulnerability trends
• Administer and monitor endpoint detection and response, email security, identity security, and related platforms
• Investigate suspicious endpoint, authentication, phishing, and email activity
• Maintain and improve security monitoring and detection capabilities
• Review logs and security telemetry during investigations
• Develop or tune detection rules and alerts and identify gaps in security visibility
• Work with managed security providers and security vendors when applicable
• Track security activities through ticketing and workflow systems
• Perform security reviews of new software, tools, and vendor requests, documenting findings in the vendor risk register
• Maintain operational security metrics and dashboards
• Document recurring security processes and procedures
• Support security audits, assessments, and compliance activities with technical evidence
• Identify opportunities to automate repetitive security tasks

Information Security Analyst

• Build, develop, and maintain datasets supporting automated reporting solutions and program performance measurement
• Support commercial teams with data needs for performance reviews, business planning, and newly onboarded business
• Conduct ad hoc analysis to investigate and resolve program issues
• Provide support during QBRs, business planning, and launch execution
• Manage third-party data integration and analysis, including shipping analytics and return-to-sender reconciliation
• Design and implement internal and client-facing program performance datasets
• Track and analyze SLA measurements and program KPIs
• Co-develop dashboards visualizing program performance trends
• Provide data-driven insights to commercial, client-facing, and internal teams
• Partner with internal and customer-facing BI departments on healthcare analytics initiatives
• Ensure consistent data definitions and metrics across BI functions
• Work with Product Engineering to reflect product features and changes in datasets
• Implement data validation and quality control processes
• Document data lineage and maintain data dictionaries
• Collaborate with stakeholders to define business rules and metrics
• Continuously improve data management and analytics processes

Security Engineer

• Develop and maintain security standards and reference architectures for cloud environments
• Participate in architecture reviews for new cloud services, platforms, and major infrastructure changes
• Evaluate proposed architectures for security risks and recommend appropriate controls
• Establish secure patterns for cloud networking, identity, encryption, logging, storage, compute, and managed services
• Evaluate security boundaries between AWS-managed infrastructure and externally managed platforms such as Heroku and Snowflake
• Identify insecure cloud configurations and excessive permissions
• Assess cloud environments against security standards and benchmarks
• Prioritize and coordinate remediation of cloud security findings
• Establish least-privilege access models and controls for administrative and privileged cloud access
• Develop security controls and configuration baselines for compute, storage, databases, networking, serverless services, VPNs, data warehouses, APIs, and secrets management
• Implement cloud security guardrails with engineering teams
• Ensure cloud logging and security telemetry support monitoring
• Develop or assist with detections for suspicious cloud activity
• Partner with Security Operations to investigate cloud security events
• Embed security requirements into Infrastructure-as-Code
• Develop automated checks, preventative controls, reusable secure modules, and templates
• Automate security processes using APIs, scripts, and cloud-native services
• Support vulnerability management across cloud infrastructure and workloads
• Coordinate vulnerability remediation with infrastructure and engineering teams
• Develop cloud security standards and technical requirements
• Map cloud controls to security and compliance requirements
• Provide technical evidence for audits and assessments
• Evaluate AI-enabled cloud services such as Amazon Q for security and data-handling implications
• Collaborate regularly with Infrastructure, Platform Engineering, DevOps, Software Engineering, IAM, and Security teams
• Report to the Director of Security

Cloud Security Engineer

DevOps Engineer

• Integrate security controls into the software development lifecycle
• Establish practical secure development standards with engineering teams
• Help developers identify and remediate application security vulnerabilities
• Provide technical guidance on secure coding practices and common vulnerability classes
• Support security reviews for applications, services, APIs, and major architectural changes
• Design and implement automated security testing within CI/CD pipelines
• Implement SAST, SCA, secret scanning, container image scanning, IaC scanning, and dependency vulnerability detection
• Develop security gates for build and deployment pipelines
• Correlate and de-duplicate vulnerability signals across Dependabot, Vanta, and Tenable
• Evaluate applications and APIs for security weaknesses
• Establish secure API authentication and authorization patterns
• Support threat modeling and remediation of application security findings
• Review Terraform, CloudFormation, Kubernetes manifests, and infrastructure definitions for security risks
• Develop automated controls, secure infrastructure patterns, guardrails, and security automation
• Support container image security, workload configuration, secrets management, and runtime security
• Support the planned migration from Heroku to Render.com
• Design synthetic or de-identified data seeding for DAST in staging without exposing PHI
• Participate in architecture and design reviews
• Work with Cloud Security, Security Operations, and engineering teams to improve security visibility and resolve findings
• Track security findings, remediation times, vulnerability trends, security coverage, and secure-development adoption
• Replace manual reviews with automated preventative controls

DevSecOps Engineer

Vice President

• Lead all inbound patient-facing operations across voice, chat, and digital channels for hub and DTP programs
• Manage service levels, routing, and channel optimization across patient touchpoints
• Set and manage AHT, CSAT, and First Call Resolution performance metrics
• Identify performance drivers, implement workflow improvements, and coach leadership
• Build and maintain scalable workflows for prescription status, fulfillment and shipping, prescriber coordination, and pharmacist consultation routing
• Own service recovery strategy for escalations and poor experiences
• Establish standardized, program-agnostic patient experience across products and partners
• Deploy and maintain the POD-based service model and support onboarding of new programs
• Partner with Patient Access, Pharmacy Operations, technology, and other internal teams
• Lead patient experience readiness for new program launches through onboarding and training
• Own workforce planning, staffing models, and scheduling
• Build and maintain QA, coaching, and development frameworks
• Improve tools, systems, and operational effectiveness with technology teams
• Report to the EVP of Patient Experience

Director of Procurement

Senior Software Engineer

Senior Data Analyst

Intake Specialist

Director of Product

Information Security Analyst

Senior Data Analyst

Cloud Security Engineer

DevSecOps Engineer

Vice President, Patient Experience