Sales Operations Specialist, Pharma

Gifthealth

. Administer HubSpot day to day, including properties, pipelines, deal stages, workflows, sequences, lists, views, and user permissions .

Posted 11/10/2026full-timeRemote • Ohio • United StatesMid-LevelSenior💰 $73,000 - $99,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in HubSpot administration, including managing properties, pipelines, and workflows, while ensuring data hygiene and providing actionable insights for sales leadership. Proficient in collaborating across teams to enhance CRM processes and support business development initiatives.

Highest-signal resume keywords

HubSpot AdministrationCRM Data ManagementWorkflow AutomationSales Operations SupportData Analytics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CRM AdministrationData HygieneWorkflow DesignCustom ReportingLead QualificationDeal TrackingData InsightsProcess DocumentationRFP CoordinationSales Forecasting

Soft Skills

Attention to DetailCollaborationCommunicationProblem-SolvingTraining and Support

Tools & Technologies

HubSpotSalesforceCRM IntegrationsData DashboardsAutomation Tools

Certifications & Qualifications

HubSpot Sales Hub CertificationHubSpot Operations Hub Certification

Industry Keywords

HealthcarePharmaLife SciencesB2B EnvironmentsMulti-Stakeholder Deal Cycles

About the role

Key responsibilities & impact

Administer HubSpot day to day, including properties, pipelines, deal stages, workflows, sequences, lists, views, and user permissions
Audit and clean CRM data, enforce data standards, and resolve duplicates, gaps, and stage errors
Design, test, and roll out workflow, automation, and integration improvements
Document field definitions, processes, and playbooks, and train and support users
Build and refine pipeline, conversion, velocity, and forecast accuracy dashboards and reports with the Data and Analytics team
Turn CRM and reporting data into insights for sales and executive leadership
Track won and lost opportunities and document learnings to improve the sales process
Support Business Development Executives with lead qualification, deal tracking, and pharma proposal and RFP coordination
Coordinate handoffs and approvals across Contracting, Project Management, and Operations
Keep sales materials current, accurate, and aligned with brand standards and product positioning
Capture event and conference leads in HubSpot, route them accurately, and complete post-event follow-up and reporting
Collaborate with Business Development, Marketing, Project Management, Operations, Product, Contracting, and the Director of Sales Operations
Participate in external client meetings and occasional travel to industry events

Requirements

What you’ll need

Bachelor's degree in Business Administration, Information Systems, Data Analytics, Marketing, or a related field
4+ years of professional experience in sales operations, revenue operations, CRM administration, or a similar business support function
Hands-on HubSpot experience, including admin-level work with properties, pipelines, workflows, and custom reporting
Equivalent depth in Salesforce or a similar CRM will be considered
Strong data hygiene discipline, with the ability to spot process gaps, recommend improvements, and document workflows
Ability to manage multiple workstreams with high attention to detail, and collaborate well across teams
Must be able to sit or work at a computer workstation for extended periods
Must be able to work remotely, with reliable connectivity to support client meetings and cross-functional collaboration
HubSpot certifications (Sales Hub, Operations Hub) preferred
Experience with CRM integrations, automation, or migrations preferred
Experience in healthcare, pharma, life sciences, or other B2B environments with complex, multi-stakeholder deal cycles preferred
Experience supporting RFP or proposal processes preferred
Experience in a fast-growing or scaling organization preferred

Benefits

Comp & perks

Fully remote work
Standard business hours with occasional evenings or weekends as business needs require
Occasional travel for client meetings or site visits
Participation in industry events
Reliable connectivity support for client meetings and cross-functional collaboration