Operations Manager

GIG Rewards

. Oversee daily business and platform operations.

Posted 10/31/2026full-timeMakati City • PhilippinesMid-LevelSenior💰 ₱50,000 - ₱70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operations management, process optimization, and team leadership within technology and digital platforms. Proven ability to analyze performance metrics and implement improvements to enhance operational efficiency.

Highest-signal resume keywords

Operations ManagementProcess OptimizationTeam LeadershipPerformance ManagementData Analytics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational WorkflowsProject ManagementPerformance IndicatorsProcess ImprovementsResource Management

Soft Skills

CommunicationOrganizational SkillsLeadershipProblem-SolvingAnalytical Mindset

Tools & Technologies

Google WorkspaceMicrosoft OfficeSpreadsheetsProject Management ToolsReporting Dashboards

Certifications & Qualifications

Bachelor's Degree in Business AdministrationOperations ManagementInformation TechnologyEngineering

Industry Keywords

Digital PlatformsE-CommerceFintechRewards PlatformsStartups

About the role

Key responsibilities & impact

Oversee daily business and platform operations.
Manage operational teams.
Ensure efficient execution of campaigns, quests, rewards, and other platform activities.
Develop and improve operational processes.
Monitor key performance indicators.
Manage resources.
Coordinate with cross-functional teams to achieve business objectives.
Implement process improvements and ensure operational efficiency in a fast-paced technology environment.

Requirements

What you’ll need

Bachelor's degree in Business Administration, Operations Management, Information Technology, Engineering, or a related field.
At least 3–5 years of relevant experience in operations management, business operations, digital platforms, or related functions.
At least 1–2 years of experience in a supervisory or team leadership role is preferred.
Experience working in technology companies, digital platforms, e-commerce, fintech, rewards platforms, or startups is an advantage.
Strong understanding of operational workflows, process optimization, and performance management.
Proven ability to manage teams, coordinate multiple projects, and meet operational deadlines.
Proficient in Google Workspace, Microsoft Office, spreadsheets, and project management tools.
Familiarity with data analytics, reporting dashboards, automation, and AI-powered productivity tools is an advantage.
Excellent communication, organizational, leadership, and problem-solving skills.
Strong analytical mindset with the ability to interpret operational data and recommend improvements.
Ability to work independently, manage competing priorities, and thrive in a fast-paced environment.
Willing to work under a hybrid arrangement with required on-site attendance in Makati City.

Benefits

Comp & perks

Competitive Salary Package
Hybrid Work Arrangement
Career Growth Opportunities
Learning & Development and Exposure to AI & Emerging Markets
Collaborative Work Environment