Membership & Community Engagement Specialist

Girl Scouts in the Heart of Pennsylvania

. Develop and maintain relationships with schools, parent organizations, libraries, community centers, businesses, and other community partners .

Posted 10/16/2026full-timeRemote • Pennsylvania • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in recruitment strategies, community engagement, and customer service while effectively communicating the value of the Girl Scout Leadership Experience. Proficient in managing multiple priorities and fostering relationships with diverse community partners.

Highest-signal resume keywords

Recruitment StrategiesCommunity EngagementCustomer ServicePublic SpeakingSales Techniques

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

RecruitmentSalesMarketingPublic RelationsMicrosoft OfficeSalesforceEvent PlanningData TrackingProblem-SolvingTime Management

Soft Skills

Strong CommunicationInterpersonal SkillsSelf-MotivatedGoal-OrientedOrganizational Skills

Tools & Technologies

Microsoft OfficeSalesforceCRM Systems

Certifications & Qualifications

Valid Driver's LicenseBackground Checks

Industry Keywords

Girl ScoutsCommunity PartnersMembership GoalsDiverse BackgroundsBilingual Spanish/English

About the role

Key responsibilities & impact

Develop and maintain relationships with schools, parent organizations, libraries, community centers, businesses, and other community partners
Represent Girl Scouts in assigned communities and identify opportunities to connect with girls and families
Deliver presentations to community partners, parents, and prospective volunteers
Develop and carry out year-round recruitment strategies to achieve girl and adult membership goals
Identify prospective members through schools, community events, festivals, parent meetings, and local activities
Plan and host recruitment events
Connect with prospective families, follow up on leads, and use recruitment and sales techniques to convert interest into membership
Lead troop formation and parent meetings
Track recruitment activities, leads, new girl members, and adult volunteers
Monitor results, provide progress updates, and adjust strategies to meet goals
Work with the Membership Recruitment Manager on targeted recruitment strategies
Help prospective families navigate registration, answer questions, and resolve joining issues
Coordinate with Membership Registration, Volunteer Support, and Engagement teams to connect new members with troops and form new troops
Provide customer service throughout the recruitment and registration process
Communicate the value of the Girl Scout Leadership Experience
Support council-wide recruitment efforts and membership initiatives

Requirements

What you’ll need

Experience in recruitment, sales, customer service, public relations, marketing, or community engagement preferred
Bachelor's degree in Marketing, Communications, Sales, or a related field preferred
Strong communication and interpersonal skills
Ability to connect with families, community leaders, and people from diverse backgrounds
Self-motivated and goal-oriented
Ability to work independently, manage multiple priorities, and meet deadlines
Strong organizational, problem-solving, and time management skills
Comfortable speaking to groups, leading events, and representing Girl Scouts in the community
Proficiency with Microsoft Office applications
Experience with Salesforce or other CRM systems is a plus
Valid driver's license and access to reliable, properly insured transportation
Willingness to travel throughout an assigned territory
Willingness to work occasional evenings and weekends
Ability to lift and carry up to 25 pounds and stand or walk for extended periods
Ability to pass and maintain required background checks and clearances
Knowledge of Girl Scouts preferred but not required
Bilingual Spanish/English skills are a plus

Benefits

Comp & perks

Flexible schedule, with evening and weekend availability as needed
Hourly, non-exempt employment status