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Membership & Community Engagement Specialist
Girl Scouts in the Heart of Pennsylvania. Build and maintain relationships with schools, parent organizations, libraries, community centers, businesses, and other community partners .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in recruitment strategies, community engagement, and relationship building with diverse stakeholders. Proficient in utilizing CRM systems and Microsoft Office to track and manage recruitment activities effectively.
Highest-signal resume keywords
Recruitment StrategiesCommunity EngagementSales TechniquesPublic SpeakingCustomer Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
RecruitmentSalesMarketingPublic RelationsCommunity EngagementMicrosoft OfficeSalesforceEvent PlanningData TrackingProblem Solving
Soft Skills
Strong CommunicationInterpersonal SkillsSelf-MotivatedGoal-OrientedOrganizational Skills
Tools & Technologies
SalesforceMicrosoft Office
Industry Keywords
Girl ScoutsCommunity PartnersMembership RecruitmentVolunteer SupportDiverse BackgroundsBilingual Spanish/English
About the role
Key responsibilities & impact- Build and maintain relationships with schools, parent organizations, libraries, community centers, businesses, and other community partners
- Expand Girl Scouts' visibility and create recruitment opportunities
- Represent Girl Scouts in assigned communities
- Deliver presentations to community partners, parents, and prospective volunteers
- Develop and execute year-round recruitment strategies
- Identify prospective members through schools, community events, festivals, parent meetings, and local activities
- Plan and host recruitment events
- Connect with prospective families and follow up on leads
- Use recruitment and sales techniques to convert interest into membership
- Lead troop formation and parent meetings
- Recruit girls and adult volunteers
- Track recruitment activities, leads, new girl members, and adult volunteers
- Monitor results, provide progress updates, and adjust strategies
- Work with the Membership Recruitment Manager on targeted recruitment strategies
- Help prospective families navigate registration and resolve joining issues
- Collaborate with Membership Registration, Volunteer Support, and Engagement teams
- Connect new members with available troops and identify opportunities to form new troops
- Provide customer service throughout recruitment and registration
- Communicate the value of Girl Scouting and the Girl Scout Leadership Experience
- Support council-wide recruitment efforts and other membership initiatives
Requirements
What you’ll need- Experience in recruitment, sales, customer service, public relations, marketing, or community engagement preferred
- Bachelor's degree in Marketing, Communications, Sales, or a related field preferred
- Strong communication and interpersonal skills
- Ability to connect with families, community leaders, and people from diverse backgrounds
- Self-motivated and goal-oriented
- Ability to work independently, manage multiple priorities, and meet deadlines
- Strong organizational, problem-solving, and time management skills
- Comfortable speaking to groups, leading events, and representing Girl Scouts in the community
- Proficiency with Microsoft Office applications
- Experience with Salesforce or other CRM systems is a plus
- Valid driver's license and access to reliable, properly insured transportation
- Willingness to travel throughout an assigned territory
- Willingness to work occasional evenings and weekends
- Ability to lift and carry up to 25 pounds
- Ability to stand or walk for extended periods
- Ability to pass and maintain required background checks and clearances
- Knowledge of Girl Scouts preferred but not required
- Bilingual Spanish/English skills are a plus
Benefits
Comp & perks- Flexible schedule, with evening and weekend availability as needed
- Hourly, non-exempt employment status