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Junior Sales Representative
Global Charter Services Inc.. Answer incoming calls promptly and professionally while gathering essential trip details .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer service and sales within the transportation and travel industry, with a strong focus on lead generation, quote preparation, and booking conversion. Proficient in using Zoho CRM and the Buster platform to manage customer interactions and data effectively.
Highest-signal resume keywords
Customer Service ExperienceSales Goal AchievementZoho CRM ProficiencyLead Generation SkillsCollaboration with Sales Teams
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lead GenerationQuote PreparationBooking ConversionData CollectionCRM Processes
Soft Skills
Clear CommunicationFriendly Customer InteractionTeam Collaboration
Tools & Technologies
Zoho CRMBuster Platform
Industry Keywords
TransportationTravelHospitalitySales OpportunitiesCustomer Success
About the role
Key responsibilities & impact- Answer incoming calls promptly and professionally while gathering essential trip details
- Identify and qualify sales opportunities from inbound inquiries
- Input accurate information into Zoho CRM and the Buster platform
- Prepare and deliver accurate quotes
- Follow up with customers and convert quotes into confirmed bookings
- Maintain clear, friendly, and helpful customer communication
- Manage leads, track communication, update records, and ensure accurate data collection
- Work with the Sales Team and Customer Success Team to support customer needs and successful trip management
- Meet or exceed individual sales goals, response-time expectations, and lead conversion benchmarks
- Assist National Account Executives in the quote-to-close process
- Assist the Customer Success Team with quality control when needed
Requirements
What you’ll need- 1+ years in a positive Customer Service / Sales or related field – transportation / travel / hospitality
- Experience using Zoho CRM and the Buster platform
- Ability to answer inbound calls, identify customer needs, generate leads, prepare quotes, and convert opportunities into bookings
- Ability to meet or exceed sales goals, response-time expectations, and lead conversion benchmarks
- Ability to follow CRM processes and use company technology platforms
- Ability to work collaboratively with Sales and Customer Success teams