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Outdoor Campaign Preparation Executive
Global Com, Inc.. Provide customer support to external customers and internal partners .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and the ability to manage campaign delivery processes efficiently. Proficient in Microsoft Office applications and capable of collaborating effectively with teams to ensure successful outcomes.
Highest-signal resume keywords
Customer SupportCampaign ManagementAttention to DetailCommunication SkillsOrganisational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Campaign Fulfilment SystemsMicrosoft Office ProficiencyPrint ManagementData GatheringCopy Approval Guidelines
Soft Skills
Interpersonal SkillsProactive AttitudeSolutions DrivenAbility to Work Under PressureTeam Collaboration
Industry Keywords
Customer CampaignsCampaign Delivery CycleFulfilment TeamsCommercial EmailsPrint Deadlines
About the role
Key responsibilities & impact- Provide customer support to external customers and internal partners
- Assign and produce customer campaigns efficiently and accurately
- Manage campaign allocation and printing for clients
- Gather all information required for successful campaign delivery
- Respond to all customer and commercial emails within four hours
- Meet Print and Delta deadlines to achieve 98%+ compliant campaign delivery
- Review and approve customer copies according to Copy Approval guidelines
- Correctly assign approved campaigns for print
- Follow up proactively with customers and commercial teams regarding artwork submissions and late artwork
- Collaborate with Fulfilment teams and print partners to resolve posting issues
- Learn campaign fulfilment systems and the campaign delivery cycle
- Develop knowledge of Global’s products and inventory
- Manage calls and emails from internal and external customers
- Contribute to team cohesion, collaboration, continuous improvement, and success
Requirements
What you’ll need- Excellent interpersonal and organisational skills
- Proactive attitude
- Solutions driven
- Accuracy and attention to detail
- Ability to work under pressure and to tight timescales
- Excellent communication skills and confidence dealing with people
- Prioritisation skills
- Ability to learn new systems quickly
- Computer literate and proficient in Microsoft Office applications
- Flexible and adaptable in a fast-paced, changing environment
- Ability to work with minimal direction
- Ability to work collaboratively with colleagues to achieve goals
- Customer-focused with strong customer service skills
- Minimum office attendance of three days per week
- Ability to work standard hours with flexibility when required
Benefits
Comp & perks- Standard working hours, with flexibility in working hours when required due to campaign preparation and print deadlines
- Opportunity to learn something new every day through role variety
- Exposure to key internal and external stakeholders to help boost a career in Outdoor