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Client Relations Account Manager II
Global Payments Inc.. Ensure a positive and consistent relationship for one or more assigned clients .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong relationship management skills with clients, ensuring effective communication and problem resolution. Possesses organizational and time management abilities to coordinate services and maintain client satisfaction.
Highest-signal resume keywords
Client Relationship ManagementProblem ResolutionOrganizational SkillsTime ManagementBanking Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Knowledge of Worldpay ProductsOperational CoordinationClient Servicing
Soft Skills
Effective CommunicationInterpersonal SkillsAnalytical Problem Solving
Industry Keywords
FinanceBankingClient Retention
About the role
Key responsibilities & impact- Ensure a positive and consistent relationship for one or more assigned clients
- Serve as primary point of contact to support problem resolution and ensure client retention
- Develop strong working relationships with assigned clients and Worldpay resources
- Coordinate with clients, relationship managers and other appropriate areas to ensure clients are properly serviced
- Ensure paperwork is properly executed and all operational arrangements are in place to service assigned accounts
Requirements
What you’ll need- Ability to establish and maintain effective working relationships, both internally as well as externally
- Organizational and time management skills
- Broad knowledge of Worldpay products and related services
- Strong aptitude to analyze and solve problems
- Prior banking or finance related experiences a plus
- If made a conditional offer of employment and working in the United States, required to undergo a drug test
- Reasonable accommodations provided for individuals with qualified disabilities
Benefits
Comp & perks- Medical, dental and vision care
- EAP programs
- Paid time off
- Recognition programs
- Retirement and investment options
- Charitable gift matching programs
- Worldwide days of service