Director – Genius Enterprise Sales Operations

Global Payments Inc.

. Lead, coach, and develop an existing team of five Sales Operations professionals .

Posted 10/22/2026full-timeUnited StatesLead💰 $150,000 - $170,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Sales Operations and Salesforce management, with a focus on optimizing workflows, data accuracy, and reporting. Proven ability to lead teams, manage complex sales cycles, and collaborate with cross-functional stakeholders.

Highest-signal resume keywords

Salesforce ManagementSales Operations LeadershipAnalytical Problem-SolvingExecutive Reporting DevelopmentWorkflow Standardization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales OperationsRevenue OperationsSalesforce ReportingData Accuracy MonitoringComplex Sales Cycle ManagementOpportunity TrackingEnterprise Quotes ManagementPricing and Discounts OversightOrder Conversion ProcessesDashboard Creation

Soft Skills

LeadershipCoachingOrganizational SkillsDecision-MakingCommunication Skills

Tools & Technologies

SalesforceBusiness Intelligence ToolsReporting FrameworksData Management Systems

Industry Keywords

Enterprise SalesFinancial TechnologyTechnology-Enabled SalesPoint-of-Sale SystemsCommercial Operations

About the role

Key responsibilities & impact

Lead, coach, and develop an existing team of five Sales Operations professionals
Serve as the core escalation point for complex transactions
Establish team roles, responsibilities, service expectations, and operating procedures
Oversee daily Salesforce-based activities and ensure accurate, timely execution
Standardize workflows across the account, opportunity, and implementation lifecycle
Oversee Salesforce customer accounts, hierarchies, ownership, territory assignments, and data accuracy
Oversee enterprise quotes, pricing, discounts, approvals, revisions, order conversion, SKUs, promotions, product information, and pricing
Validate sales orders, bills of materials, customer details, delivery requirements, opportunity stages, and downstream handoffs
Lead the Control Tower model for complex opportunities entering pilot
Evolve manual opportunity trackers into sustainable, system-enabled workflows
Partner with functional leaders on resource constraints, staffing, and prioritization
Develop executive reporting for pipeline health, opportunity progression, sales performance, and operational execution
Consolidate spreadsheets and offline opportunity trackers into a governed reporting framework
Partner with Sales Insights, Business Intelligence, Technology, and Salesforce support teams on dashboards and reporting
Monitor data quality and address process gaps affecting reporting accuracy

Requirements

What you’ll need

Bachelor's degree or equivalent relevant professional experience
Significant experience in Sales Operations, Revenue Operations, Commercial Operations, or related functions
Experience supporting enterprise point-of-sale, payments, financial technology, software, hardware and services or technology-enabled sales organizations
Strong Salesforce experience, including account, opportunity, quote, product, price book, order, dashboard, and reporting processes
Experience supporting complex sales cycles with multiple internal stakeholders and dependencies
Strong analytical, organizational, problem-solving, and decision-making capabilities
Excellent written and verbal communication skills
Must be legally authorized to work for any employer in the United States on a full-time basis without current or future immigration sponsorship

Benefits

Comp & perks

Annual bonus target: 20%
Annual equity target: 20%
Hybrid work arrangement
Equal employment opportunity and reasonable accommodations
Drug test for U.S. workers after a conditional offer