Product Manager, Document Management

Global Payments Inc.

. Define and drive the document management product vision and roadmap .

Posted 9/24/2026full-timeRemote • United StatesMid-LevelSenior💰 $90,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management, focusing on document management solutions, product strategy, and roadmap development. Proven ability to lead cross-functional initiatives and manage third-party vendor relationships while delivering user-centric experiences.

Highest-signal resume keywords

Product Management ExperienceAgile Delivery (Scrum/SAFe)DocuSign AdministrationCross-Functional LeadershipEnterprise Integrations (Salesforce, SAP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product StrategyRoadmap DevelopmentWorkflow DesignSystem ConsolidationM&A IntegrationsUser-Centric Experience DesignTechnical AptitudeCompliance Requirements TranslationBusiness Case DevelopmentPrioritization of Strategic Initiatives

Soft Skills

Stakeholder ManagementCollaborationCommunication

Tools & Technologies

DocuSignSalesforceSAP

Industry Keywords

Document ManagementVoice of CustomerThird-Party Vendor ManagementOperational EfficiencyBusiness Growth

About the role

Key responsibilities & impact

Define and drive the document management product vision and roadmap
Identify opportunities to improve Merchant and Partner experiences, operational efficiency, and business growth
Translate product strategy into prioritized requirements, business cases, and deliverables based on customer and business impact
Partner with engineering teams, internal stakeholders, and third-party vendors to deliver scalable solutions and successful product launches
Lead Voice of Customer research and serve as the subject matter expert for document management products and capabilities
Manage strategic relationships with third-party document management providers
Serve as the primary liaison for third-party document management vendors, evaluating solution enhancements and releases and influencing product roadmaps through ongoing feedback and collaboration
Partner with dedicated engineering and operations teams responsible for boarding, implementation, training, and operationalizing document management solutions
Provide prioritization around strategic initiatives and user-facing roadmaps to communicate key priorities with Product and Engineering

Requirements

What you’ll need

5+ years of product management experience with a track record of delivering products across the full lifecycle, including platform migrations, system consolidations, and M&A integrations
Expertise in product strategy, roadmap development, Agile delivery (Scrum/SAFe), and translating business, legal, and compliance requirements into product solutions
Hands-on experience with DocuSign (eSignature, CLM, or similar), including administration, workflow design, and environment consolidation
Proven ability to lead complex, cross-functional initiatives across multiple business units and matrixed organizations while managing competing stakeholder priorities
Strong technical aptitude with experience in software/web technologies and enterprise integrations (e.g., Salesforce, SAP, or similar platforms)
Experience creating streamlined, user-centric experiences and managing third-party vendor relationships
BS/MS in Business, Computer Science, Engineering, or a related field
Candidates must be legally authorized to work for any employer in the United States on a full-time basis without the need for current or future immigration sponsorship
If working in the United States, required to undergo a drug test after a conditional offer

Benefits

Comp & perks

A competitive salary and benefits package that recognizes your contribution
Opportunities to grow your skills and build your career within a global business
Access to learning, development and on-the-job experiences that expand your expertise
A supportive, inclusive team environment where your ideas and input matter
Time to give back through community and charity initiatives
A global employee assistance program to support your wellbeing
Recognition through a global platform that celebrates your achievements