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Product Owner I
Global Payments Inc.. Own and manage the development team’s backlog, including stories, bugs, tasks, technical debt, support-driven work, and feature decomposition work .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in backlog management, user story writing, and functional specification development within an Agile environment. Proficient in collaborating with cross-functional teams, including Product Management and Engineering, to ensure alignment on product delivery and acceptance criteria.
Highest-signal resume keywords
Backlog ManagementUser Story WritingFunctional Specification DevelopmentAgile MethodologiesProduct Owner Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisAcceptance Criteria DefinitionFeature DecompositionPayments Domain KnowledgePOS Domain KnowledgeFintech Domain KnowledgeAnalytical SkillsDecomposition SkillsTechnical ReviewWorkflow Tracking
Soft Skills
Cross-Functional FacilitationStakeholder Alignment
Tools & Technologies
JiraConfluence
Certifications & Qualifications
CSPOPSPO
Industry Keywords
Agile DeliveryScrumKanbanUser ExperienceMockupsInteraction Flows
About the role
Key responsibilities & impact- Own and manage the development team’s backlog, including stories, bugs, tasks, technical debt, support-driven work, and feature decomposition work
- Keep the backlog healthy, current, prioritized, and aligned with Product Manager priorities, deadlines, delivery capacity, and dependencies
- Decompose Product Manager-defined features into user stories with complete scope coverage
- Author clear, specific, testable story-level functional acceptance criteria
- Partner with Product Designers to incorporate UX specifications, annotated mockups, and interaction behaviors into acceptance criteria
- Partner with Engineering on technical review, architecture validation, estimation, sequencing, and dependency management
- Enforce the team Definition of Ready and validate story readiness for development
- Serve as final functional acceptance authority on individual stories, partnering with the Product Manager on major or high-risk features
- Drive story refinement and delivery-readiness ceremonies
- Participate in Monthly Planning, Release Verification, Support Triage, and Backlog Prioritization sessions
- Manage the story-level feature flag lifecycle, including flag documentation, cleanup tickets, and staged rollout coordination
- Support observability and monitoring requirements by defining success metrics and alerting thresholds with Engineering
- Collaborate with Product Owners and cross-functional stakeholders across domains to align scope, dependencies, timelines, release readiness, documentation, training, and adoption
- Identify process gaps, propose workflow enhancements, and maintain repeatable execution documentation
Requirements
What you’ll need- Bachelor’s Degree
- Relevant experience or degree in Business, Computer Science, Information Systems, or a related field; combination of relevant training and/or experience in lieu of degree
- Typically minimum 6-8 years relevant experience
- Experience in business analysis, product ownership, product delivery, or a similar role within a software product organization
- Direct experience owning or managing a development team backlog, writing user stories, defining acceptance criteria, and creating functional specifications
- Experience working in an Agile delivery environment such as Scrum or Kanban with hands-on backlog management responsibilities
- Experience in payments, POS, or fintech product domains
- Experience with Jira and Confluence for backlog management, workflow tracking, and documentation
- Prior experience collaborating directly with UX or Product Design teams to translate mockups, interaction flows, and user experience requirements into functional delivery requirements
- Experience partnering with engineering teams on technical review, estimation, sequencing, dependency management, release readiness, and defect triage
- CSPO, PSPO, or equivalent Product Owner certification
- Strong analytical, backlog management, and decomposition skills
- Deep understanding of functional specification writing, including business rules, edge cases, error handling, and testable acceptance criteria
- Working knowledge of software development practices sufficient to collaborate with engineering teams on technical feasibility, sequencing, architecture considerations, release readiness, and operational impacts
- Skilled in cross-functional facilitation and stakeholder alignment
Benefits
Comp & perks- Hybrid work arrangement
- Equal opportunity employer
- Reasonable accommodations during the hiring process and employment
- Conditional-offer drug testing for work performed in the United States