Relationship Manager

Global Payments Inc.

. Manage senior stakeholders and align relationship strategy and agenda .

Posted 10/12/2026full-timeUnited StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in managing senior stakeholder relationships and driving account growth within the FinTech and financial services sectors. Proficient in structuring deals, articulating customer requirements, and maintaining effective communication across diverse teams.

Highest-signal resume keywords

Sales Executive ExperienceAccount ManagementInvestment Banking Operations KnowledgeCustomer Relationship BuildingProficiency in Microsoft Office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementSales StrategyDeal StructuringCustomer Problem SolvingPortfolio Management

Soft Skills

Clear CommunicationOrganizational SkillsProactive OwnershipTrust BuildingCustomer Service

Tools & Technologies

Microsoft OutlookMicrosoft ExcelMicrosoft PowerPoint

Industry Keywords

FinTechFinancial ServicesEcommerceInvestment BankingStakeholder Management

About the role

Key responsibilities & impact

Manage senior stakeholders and align relationship strategy and agenda
Serve as a point of escalation for day-to-day relationship activities
Sell the company’s products and services and grow business across the account portfolio
Ensure schedules and budgets meet contractual agreements
Oversee creation and delivery of account plans, tracked quarterly with division leaders
Coordinate stakeholders across Product, Legal, Finance, and other global teams
Structure, negotiate, and close deals
Utilize company resources for product marketing support and specialized product sales expertise
Maintain deep knowledge of company products and services
Articulate customer requirements to influence the product roadmap
Focus on account retention and identify new growth opportunities
Perform other related duties as assigned

Requirements

What you’ll need

Extensive experience as a Sales Executive in FinTech or financial services
10+ years as an Account Manager / Relationship Manager in FinTech, ecommerce or financial services
Experience managing a portfolio of accounts with existing revenue and success meeting targets
Understanding of investment banking operations, technology and change landscape
Ability to structure and solve customer problems and identify new commercial opportunities
Clear, concise, and professional verbal and written communication
Proactive ownership of customer-impacting projects and challenges
Organizational and time management skills for multiple time-sensitive projects
Ability to engage and influence people at all levels and build trust with stakeholders
Excellent customer service skills
Ability to establish and maintain effective internal and external working relationships
Proficiency with Microsoft Outlook, Excel and PowerPoint
US-domestic travel required
Must be able to work in the United States

Benefits

Comp & perks

Competitive compensation
Rewarding career opportunities
Global and inclusive teams
Opportunities to learn and grow your career
Dynamic opportunities that go beyond borders