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Sales Director, Client Management
Global Payments Inc.. Provide leadership for the sales organization, including planning, coaching, recruiting, selection, performance development, and mentoring of team members .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in sales organization management, focusing on coaching, performance development, and strategic planning to achieve revenue objectives. Possesses expertise in payment solutions and the ability to build long-term client relationships while driving sales growth.
Highest-signal resume keywords
Sales LeadershipPerformance DevelopmentPayment Solutions KnowledgeStrategic Sales PlanningClient Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales PlanningPerformance MeasurementMarket ResearchCompetitor AnalysisFinancial AcumenAnalytical JudgmentProblem-SolvingNegotiation SkillsPresentation SkillsClient Needs Translation
Soft Skills
CoachingMentoringInfluencingOrganizationComposure
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
Global PaymentsSales StrategiesClient ManagementTrade Show ParticipationEmployee Development
About the role
Key responsibilities & impact- Provide leadership for the sales organization, including planning, coaching, recruiting, selection, performance development, and mentoring of team members
- Monitor staff performance, implement goals, document progress, approve incentive compensation, and partner with the People Team on employee-related matters
- Drive sales activities for Global Payments products and services and expand existing client relationships
- Direct resources cost-effectively and innovatively, assisting sales executives with tools and resources
- Participate in establishing financial goals, objectives, and measurements to achieve growth targets
- Develop and execute sales plans, goals, strategies, and objectives to achieve team and revenue objectives
- Identify critical market segments through market research and competitor analysis and recommend improvement strategies
- Implement sales policies and practices, oversee trade show participation, and contribute to sales meeting planning
- Prepare sales production reports for senior management and participate in building, packaging, and price setting
- Monitor client survey results and respond to feedback to maintain positive client relationships and satisfaction
- Ensure development and maintenance of long-term relationships with Global Payments’ client base
- Encourage staff participation in product, service, and industry-related educational opportunities
- Assist sales executives in attaining revenue goals through tactical and strategic plans to create and close opportunities
- Perform other related duties as assigned
Requirements
What you’ll need- Bachelor’s degree or an equivalent combination of education, training and relevant work experience
- Demonstrated experience leading, coaching and developing sales or client management teams in a complex, results-oriented environment
- Strong commercial and financial acumen
- Experience developing sales plans, managing performance measures and delivering against growth quotas
- Knowledge of payment solutions, technology, systems and industry practices
- Ability to translate client needs into practical solutions
- Expert communication, presentation and negotiation skills
- Ability to influence clients, partners and leaders at all levels
- Strong analytical judgment, problem-solving ability and organization
- Composure to manage competing priorities and sensitive employee or client issues
- Ability to build trusted, long-term relationships across clients, employees, senior leaders and external industry partners
- Willingness to travel as required
- If working in the United States, must undergo a drug test following a conditional offer
Benefits
Comp & perks- Incentive compensation
- Educational opportunities related to products, services, and industry
- Reasonable accommodations during the hiring process and employment
- Global career development opportunities