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Business Process Lead
GlobalFoundries. Manage PMO governance frameworks for SAP workstreams, including status reporting, milestone tracking, decision logs, and change control .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in PMO governance frameworks for SAP workstreams, including RAID management and post-go-live support. Proficient in data analytics and visualization tools to track program performance and facilitate stakeholder communication.
Highest-signal resume keywords
SAP Implementation SupportPMO Governance ManagementRAID ManagementData Analytics ProficiencyStakeholder Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisSAP S/4HANASAP ECCKPI DevelopmentDashboard CreationChange ControlIncident TriageIssue ResolutionTraining CoordinationContinuous Improvement
Soft Skills
Strong Communication SkillsOrganizational SkillsInnovative Problem SolvingAbility to Navigate Ambiguity
Tools & Technologies
Power BIExcel
Certifications & Qualifications
PMPPRINCE2CBAPCertified Scrum Master
Industry Keywords
Governance FrameworksHypercare SupportPost-Go-Live OperationsEnvironmental Health Safety Security
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Manage PMO governance frameworks for SAP workstreams, including status reporting, milestone tracking, decision logs, and change control
- Develop and maintain KPIs, dashboards, and analytical reports tracking program performance, adoption metrics, defect trends, and business value realization
- Maintain the RAID log by identifying, assessing, and escalating Risks, Assumptions, Issues, and Dependencies
- Track mitigation actions and resolutions with accountable owners
- Drive Hypercare support and issue resolution after go-live
- Monitor post-go-live operations, triage incidents, and coordinate with functional and technical teams to resolve defects
- Ensure system stabilization within defined SLAs
- Support change management activities, including training coordination and end-user adoption strategies
- Collaborate with Finance, Supply Chain, Manufacturing, and IT teams to align SAP solutions with business objectives
- Contribute to lessons-learned sessions and continuous improvement initiatives for SAP program delivery
- Perform other duties as assigned by the manager
Requirements
What you’ll need- Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, or related field
- Minimum 5+ years of experience in Business Analysis
- At least 3 years supporting SAP implementation/upgrade programs (e.g., S/4HANA, ECC)
- PMP (Project Management Professional) or PRINCE2 certification preferred
- CBAP (Certified Business Analysis Professional) or equivalent preferred
- Certified Scrum Master (CSM) preferred
- Strong knowledge of PMO governance, including status reporting, milestone tracking, and change control
- Proven expertise in RAID management (Risks, Assumptions, Issues, Dependencies)
- Experience with Hypercare/post-go-live support processes
- Proficiency in data analytics and visualization tools, such as Power BI and Excel
- Excellent stakeholder communication skills, including executive-level reporting and presentation
- Fluency in English, written and verbal
- Ability to innovate and execute on solutions that matter and navigate ambiguity
- Strong written and verbal communication skills
- Strong planning and organizational skills
- Ability to perform activities safely and responsibly and support Environmental, Health, Safety & Security requirements and programs
Benefits
Comp & perks- Equal opportunity employment
- Reasonable accommodation for the employment process
- Up to 10% travel for cross-site coordination