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Client Support Representative I
Globe Life American Income Division: Fisher Organization. Meet virtually with clients to discuss available benefit options .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and interpersonal skills while providing exceptional customer service. Capable of managing client appointments and follow-ups in a remote environment, with a focus on professional development and leadership growth.
Highest-signal resume keywords
Excellent Communication SkillsStrong Interpersonal SkillsCustomer ServiceOrganizational SkillsSelf-Motivated
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Positive AttitudeDependabilityWillingness to Learn
Industry Keywords
Client RelationshipsRemote WorkProfessional DevelopmentAppointment CoordinationCoaching
About the role
Key responsibilities & impact- Meet virtually with clients to discuss available benefit options
- Help individuals and families understand and enroll in eligible programs
- Provide professional, friendly customer service
- Build and maintain strong client relationships
- Coordinate client appointments and maintain accurate records
- Follow established processes and systems with support from experienced mentors
- Participate in weekly coaching, team meetings, and professional development
Requirements
What you’ll need- No previous experience is required
- Excellent communication skills with strong interpersonal skills
- Self-motivated and willing to learn
- Positive, professional, and dependable
- Comfortable working independently in a remote environment
- Organized and able to manage appointments and client follow-ups
- Interested in developing professionally and growing into leadership opportunities
Benefits
Comp & perks- 100% remote work
- Flexible scheduling
- Comprehensive training
- Ongoing mentorship and coaching
- Career advancement opportunities based on performance
- Recognition and performance-based bonus opportunities
- Supportive team environment
- Opportunities to develop leadership skills