Agent Licensing Specialist

Globe Life

. Initiate and monitor the lifecycle of agents appointed with various Globe Life companies to authorize product sales .

Posted 10/27/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong attention to detail and accuracy in maintaining agent records and processing sensitive information while ensuring compliance with privacy regulations. Proficient in communication and collaboration, effectively responding to inquiries and working with various internal and external stakeholders.

Highest-signal resume keywords

Attention To DetailData Entry AccuracyMicrosoft Office ProficiencyClear Communication SkillsInsurance Licensing Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryRecord MaintenanceAppointment ProcessingLicensing VerificationAgent Hierarchy Setup

Soft Skills

Organizational SkillsDependabilityCollaborationReceptiveness To FeedbackProfessionalism

Tools & Technologies

MainframeSOARCELSOnBaseGovernment Portals

Industry Keywords

InsuranceLicensingPrivacy RegulationsAgent ManagementCompliance

About the role

Key responsibilities & impact

Initiate and monitor the lifecycle of agents appointed with various Globe Life companies to authorize product sales
Maintain accurate agent records across Mainframe, SOAR, CELS, OnBase, and government portals
Collect, evaluate, and verify licensing data from multiple sources and update records accurately and urgently
Ensure accurate setup of agent hierarchy and licensing information to support commission payments
Secure and process sensitive agent information in compliance with privacy regulations
Review appointment requests and confirm agents meet licensing and company criteria
Process appointments, terminations, demographic changes, and biographical updates
Monitor a shared inbox and respond to agents, internal departments, and external regulatory agencies
Communicate with state Departments of Insurance and vendors on behalf of the company
Respond to agent questions by phone and email
Escalate workflow, system discrepancy, or agent concerns to supervisors as needed

Requirements

What you’ll need

High school diploma or equivalent work experience
0–1 year of relevant administrative or office experience
Experience in insurance or licensing is a plus but not required
High attention to detail and accuracy when entering data and handling documentation
Ability to maintain confidentiality and follow established procedures for handling sensitive information
Basic proficiency with Microsoft Office, including Outlook, Word, and Excel
Clear written and verbal communication skills, with the ability to follow instructions and respond professionally
Willingness and ability to learn multiple systems, including internal platforms and external government portals
Dependable, organized, and able to stay focused during repetitive or routine work
Ability to work independently while also contributing as a collaborative team member
Receptive to feedback and direction from supervisors and team leads
Reliable and predictable attendance of your assigned shift
Ability to work full time and/or part time based on the position specifications

Benefits

Comp & perks

Competitive compensation designed to reflect your expertise and contribution
Comprehensive health, dental, and vision insurance plans
Life insurance benefits
Retirement plans, including company-matched 401k and pension plan
Paid holidays and time off
Parental leave
Subsidized all-in-one subscriptions supporting fitness, mindfulness, nutrition, and sleep
Company-paid counseling for mental health, stress management, and work-life balance
Continued education reimbursement eligibility
Company-paid FLMI and ICA courses
Discounted Texas Rangers tickets