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Associate Claims Examiner
Globe Life. Receive, organize, and accurately index newly reported claims via RightFax and paper mail, including preparation for scanning .
About the role
Key responsibilities & impact- Receive, organize, and accurately index newly reported claims via RightFax and paper mail, including preparation for scanning
- Initiate, document, and report results of all First Occurrence phone calls to customers and leadership on a weekly basis
- Request and provide assistance obtaining additional information from members and providers to process claims
- Complete the check pull report each morning
- Meet or exceed established productivity and quality standards while navigating multiple databases, software programs, and online tools
- Attend and participate in departmental meetings, trainings, coaching sessions, and mandatory compliance training
- Maintain patient privacy and confidentiality in accordance with HIPAA standards
- Perform additional duties as assigned
Requirements
What you’ll need- High School Diploma required
- Associate's or Bachelor's Degree preferred
- Highly organized and detail-oriented
- Ability to compile and review information to make sound decisions
- Strong interpersonal skills
- Excellent written, verbal, and typing abilities
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word) and other basic computer programs
- Self-motivated and adaptable
- Ability to thrive independently in a fast-paced environment while maintaining a positive, team-oriented attitude
- Reliable and predictable attendance of your assigned shift
- Ability to work full time and/or part time based on the position specifications
Benefits
Comp & perks- Competitive compensation designed to reflect your expertise and contribution
- Comprehensive health, dental, and vision insurance plans
- Robust life insurance benefits
- Retirement plans, including company-matched 401k and pension plan
- Paid holidays and time off
- Parental leave
- Subsidized all-in-one subscriptions supporting fitness, mindfulness, nutrition, and sleep goals
- Company-paid counseling for mental health, stress management, and work-life balance
- Continued education reimbursement eligibility
- Company-paid FLMI and ICA courses
- Discounted Texas Rangers tickets