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Licensing Specialist
Globe Life. Initiate and monitor the lifecycle of agents appointed with various Globe Life companies .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong attention to detail and accuracy in data entry and documentation management while maintaining confidentiality and compliance with privacy regulations. Proficient in communication and organization, capable of effectively managing agent records and responding to inquiries.
Highest-signal resume keywords
Data EntryAttention To DetailMicrosoft Office ProficiencyClear Communication SkillsConfidentiality Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryRecord MaintenanceLicensing VerificationAppointment ProcessingDocument Handling
Soft Skills
Attention To DetailOrganizational SkillsDependabilityReceptiveness To FeedbackFocus During Routine Work
Tools & Technologies
MainframeSOARCELSOnBaseGovernment Portals
Industry Keywords
InsuranceLicensingPrivacy RegulationsAgent HierarchyCommission Payments
About the role
Key responsibilities & impact- Initiate and monitor the lifecycle of agents appointed with various Globe Life companies
- Maintain accurate agent records across Mainframe, SOAR, CELS, OnBase, and government portals
- Collect, evaluate, and verify licensing data from multiple sources
- Ensure accurate setup of agent hierarchy and licensing information to support commission payments
- Secure and process sensitive agent information in compliance with privacy regulations
- Review appointment requests and verify licensing and company criteria
- Process appointments, terminations, demographic changes, and biographical updates
- Monitor a shared inbox and respond to agents, internal departments, and regulatory agencies
- Communicate with state Departments of Insurance and vendors
- Escalate workflow, system discrepancy, and agent concerns to supervisors
- Respond to agent questions by phone and email with guidance and support
Requirements
What you’ll need- High school diploma or equivalent work experience
- 0–1 year of relevant administrative or office experience
- Basic understanding of administrative or data entry tasks
- High attention to detail and accuracy when entering data and handling documentation
- Ability to maintain confidentiality and follow procedures for sensitive information
- Ability to learn multiple systems, including internal platforms and external government portals
- Basic proficiency with Microsoft Office, including Outlook, Word, and Excel
- Clear written and verbal communication skills
- Dependable, organized, and able to stay focused during repetitive or routine work
- Receptive to feedback and direction from supervisors and team leads
- Insurance or licensing experience is a plus but not required
- Reliable and predictable attendance of the assigned shift
- Ability to work full time and/or part time based on position specifications
Benefits
Comp & perks- Competitive compensation designed to reflect your expertise and contribution
- Comprehensive health, dental, and vision insurance plans
- Life insurance benefits
- Retirement plans, including company-matched 401k and pension plan
- Paid holidays and time off
- Parental leave
- Subsidized all-in-one subscriptions supporting fitness, mindfulness, nutrition, and sleep
- Company-paid counseling for mental health, stress management, and work-life balance
- Continued education reimbursement eligibility
- Company-paid FLMI and ICA courses
- Discounted Texas Rangers tickets