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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and time management skills while effectively processing reinstatement transactions and managing multiple projects. Proficient in Microsoft Office and experienced with mainframe systems, ensuring adherence to policies and procedures.
Highest-signal resume keywords
Life Insurance KnowledgeMicrosoft Office ProficiencyMainframe Systems ExperienceOrganizational SkillsVerbal Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Policy Reinstatement ProcessingTransaction ProcessingData TrackingAttention to DetailProject Management
Soft Skills
Independent WorkTime ManagementProfessional Interaction
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft Access
Industry Keywords
Customer RetentionClerical ActivitiesDepartment PoliciesEligibility Review
About the role
Key responsibilities & impact- Review eligibility for policy reinstatement initiatives
- Process reinstatement transactions and agent bonuses using multiple systems
- Complete assigned processes, track status, and follow up to confirm successful processing
- Provide management with weekly status reports and communicate task progress and concerns
- Support reinstatement initiatives and Customer Retention clerical activities
- Collaborate with Back Office Clerks, Analysts, and department management
- Complete ad hoc tasks and other duties assigned by management
- Follow department policies and procedures
Requirements
What you’ll need- High school diploma or equivalent; college education preferred
- Prior knowledge of life insurance
- Ability to work independently, meet deadlines, and manage multiple projects and processes simultaneously
- Strong organizational and time management skills, with close attention to detail
- Thorough follow-through and consistent adherence to policies and procedures
- Excellent verbal communication skills and ability to interact professionally with a diverse group of people
- Proficiency in Microsoft Office, including Word and Excel; Access experience is a plus
- Extensive experience working with mainframe systems
- Reliable and predictable attendance of assigned shift
- Ability to work full time and/or part time based on position specifications
Benefits
Comp & perks- Competitive compensation designed to reflect your expertise and contribution
- Comprehensive health, dental, and vision insurance plans
- Robust life insurance benefits
- Retirement plans, including company-matched 401k and pension plan
- Paid holidays and time off
- Parental leave
- Subsidized all-in-one subscriptions supporting fitness, mindfulness, nutrition, and sleep goals
- Company-paid counseling for mental health, stress management, and work-life balance
- Continued education reimbursement eligibility
- Company-paid FLMI and ICA courses
- Discounted Texas Rangers tickets