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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in accounting operations, including payment processing, reporting, and general ledger maintenance, while effectively communicating with agents and management. Strong analytical and problem-solving skills are essential for managing agent accounts and ensuring accuracy in financial reporting.
Highest-signal resume keywords
Microsoft Excel ProficiencyGeneral Ledger MaintenancePayment ProcessingAnalytical SkillsStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payment ProcessingGeneral Ledger MaintenanceDatabase CreationComplex FormulasVLOOKUPPivot TablesIF StatementsConditional FormattingJournal EntriesReporting
Soft Skills
Problem-SolvingAnalytical SkillsAttention to DetailIndependent Decision-MakingTime Management
Tools & Technologies
Microsoft ExcelMicrosoft Access
Industry Keywords
Agency AdministrationAgent LicensingAgency AccountingAgent PaymentsField-Facing Reports
About the role
Key responsibilities & impact- Support agent accounting operations through payment processing, reporting, and general ledger maintenance
- Serve as a key point of contact for agents, agencies, and executive management
- Process agent advance and bonus payments and load expense recoveries on agent accounts
- Provide detailed field-facing reports regarding agent payments
- Review agent ledger balances for errors, present accounting and processing solutions to management, and execute corrections
- Create and maintain databases, tables, and spreadsheets for assigned reports
- Develop and generate reports and recaps with management
- Review and maintain existing reports and functions, including creating detailed written procedures
- Cross-train with team members to ensure workload coverage
- Process journal entries to the general ledger and review system-generated accounting for accuracy
- Issue manual payments and support additional accounting functions
- Assist with testing system changes, creating testing documentation, and validating results
- Communicate with agents, agencies, and executive management via telephone, teleconferencing, email, fax, and written correspondence
Requirements
What you’ll need- High school diploma or equivalent required
- One year of experience in Agency Administration, Agent Licensing, or Agency Accounting preferred
- Minimum typing speed of 40 words per minute
- Proficiency in Microsoft Excel and Microsoft Access, including advanced skills in complex formulas, VLOOKUPs, Pivot Tables, IF statements, conditional formatting, and creating and maintaining databases
- Strong mathematical and analytical skills, including the ability to write formulas to calculate payments based on established guidelines
- Excellent problem-solving and troubleshooting skills with the ability to independently research solutions for challenging tasks
- Ability to understand and apply a variety of oral and written instructions and make independent decisions within established guidelines
- Strong communication skills, including proper grammar, word usage, and punctuation in both written and verbal communication
- Ability to remain focused on repetitive or routine tasks in a fast-paced environment while managing multiple priorities and deadlines
Benefits
Comp & perks- Competitive compensation designed to reflect your expertise and contribution
- Comprehensive health, dental, and vision insurance plans
- Robust life insurance benefits
- Retirement plans, including a pension plan
- Paid holidays and time off
- Parental leave
- Subsidized all-in-one subscriptions supporting fitness, mindfulness, nutrition, and sleep goals
- Company-paid counseling for mental health, stress management, and work-life balance
- Continued education reimbursement eligibility
- Company-paid FLMI and ICA courses
- Discounted Texas Rangers tickets