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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in customer service and communication, with a strong ability to manage clerical tasks and maintain accurate policy administration. Capable of understanding PR functions and applying instructions effectively while meeting deadlines.
Highest-signal resume keywords
Customer ServiceWritten CommunicationClerical DutiesPR AccountingTyping Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Policy AdministrationClerical DutiesTyping (30 WPM)Understanding of PR FunctionsOffice Equipment Operation
Soft Skills
Verbal CommunicationJudgmental Decision-MakingAttention to Detail
Tools & Technologies
Standard Office EquipmentRequired Software Packages
Industry Keywords
AD&D PoliciesGroup Life PoliciesPR Field RepresentativesCustomer Correspondence
About the role
Key responsibilities & impact- Maintain direct contact with policyholders, customers and PR field representatives by telephone, e-mail, fax, and written correspondence
- Perform clerical duties within the department, including telephone and e-mail communication
- Issue and administer AD&D and Group Life policies accurately
- Review and evaluate PR-related reports
- Provide timely, quality customer service
- Perform other duties as required by the department
Requirements
What you’ll need- High School diploma or equivalent thereof
- Basic understanding of PR accounting, various PR functions and how they interrelate within the department and the company
- Minimum typing requirement of 30 wpm
- Ability to operate standard office equipment and required software packages
- Ability to understand and apply a variety of oral and written instructions
- Proficiency in written and verbal communication with proper grammar, word usage, and punctuation
- Ability to exercise some judgmental decisions independently
- Ability to meet department deadlines
Benefits
Comp & perks- Competitive compensation designed to reflect your expertise and contribution.
- Comprehensive health, dental, and vision insurance plans
- Robust life insurance benefits
- Retirement plans, including a pension plan
- Paid holidays and time off
- Parental leave
- Subsidized all-in-one subscriptions supporting fitness, mindfulness, nutrition, and sleep
- Company-paid counseling for mental health, stress management, and work-life balance
- Continued education reimbursement eligibility
- Company-paid FLMI and ICA courses
- Discounted Texas Rangers tickets