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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and communication skills while effectively managing inbound leads and supporting outbound outreach efforts. Proficient in utilizing CRM tools to track lead activity and conversion metrics, with a focus on continuous improvement and collaboration across teams.
Highest-signal resume keywords
Lead QualificationSalesforce ProficiencyData-Driven Decision MakingOutbound Sales SupportEvent Representation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lead Qualification CriteriaCRM ManagementData AnalysisSales Pipeline ManagementEvent Follow-Up
Soft Skills
Organizational SkillsCommunication SkillsDetail-OrientedResilienceTeam-Oriented Mindset
Tools & Technologies
SalesforceApolloOutreachSalesloftZoomInfoLinkedIn Sales Navigator
Industry Keywords
Tech SalesSaaS SalesLead GenerationDemand GenerationField Marketing
Tech Stack
Tools & technologiesApollo
About the role
Key responsibilities & impact- Review, qualify, and enrich inbound leads from marketing campaigns, events, and digital sources
- Triage and action new leads within defined response-time SLAs
- Identify and escalate priority leads to the appropriate SDR or sales team member based on territory, industry, or urgency
- Apply firmographic and behavioral qualification criteria to prioritize leads
- Support outbound email, phone, and LinkedIn outreach to warm leads and priority accounts
- Handle common objections before handing leads to the SDR/AE
- Represent Glow at webinars, field events, and conferences
- Drive event registrations through outreach and conduct post-event follow-up to convert interest into pipeline
- Collaborate with the BDR Leader to build and optimize outbound sequences
- Maintain accurate lead activity and progress records in Salesforce
- Own daily activity targets and monthly/quarterly pipeline contribution goals
- Track conversion rates and lead volume, conversion, and routing outcomes
- Maintain product, positioning, pricing, and market knowledge
- Collaborate with Demand Generation, Field Marketing, Sales, and BDR teams
- Surface trends and process gaps and help improve lead workflows and enrichment processes
Requirements
What you’ll need- Strong organizational and communication skills, written and verbal
- Eagerness to learn and grow into a sales role, with interest in mentorship from experienced sellers
- Comfort with fast-paced environments and shifting priorities
- Team-oriented mindset with a "no task too small" attitude
- Detail-oriented, with strong follow-through on time-sensitive, high-volume work
- Data-driven, metrics-oriented mindset; comfortable working inside a CRM, owning numbers, and using data to prioritize work
- Curiosity and coachability; ability to apply feedback quickly
- Resilience and competitive drive; comfort with rejection
- Ability to juggle multiple lead sources and queues
- Genuine interest in a long-term career in tech/SaaS sales
- Bachelor's degree preferred, but not required
- Prior internship, customer-facing, or entry-level sales experience is a plus, but not required
- Familiarity with Salesforce, Apollo, Outreach, Salesloft, ZoomInfo or similar tools, and LinkedIn Sales Navigator is a plus, but not required
- Ability to travel and attend conferences and events representing Glow
Benefits
Comp & perks- Inclusive workplace where every team member feels welcomed, respected, and empowered to do their best work
- Equal opportunity employer committed to diversity and an environment free from discrimination and harassment
- Ability to travel and attend conferences and events representing Glow
