Manager

• Manage and drive store sales through efficient store operations, visual merchandising, customer service delivery, and motivation and retention of store personnel
• Communicate store targets and drive sales to achieve financial objectives
• Maintain loss prevention standards and compliance with cash handling, fraud, and theft controls
• Oversee point-of-sale transactions, customer orders, payments, returns, refunds, inventory updates, and customer feedback
• Manage cash transactions, including petty cash, POS cash, and change floats
• Audit store administration, resolve issues, and support annual stock counts and spot checks
• Handle customer complaints and feedback, taking corrective action in line with policy
• Track brand sales performance, research market trends and competitor activity, and propose action plans
• Analyze sales reports to maximize stock potential and report on collection performance
• Maintain window and in-store displays according to merchandising guidelines
• Oversee inventory management, including stock availability, ordering, back-store management, stock movement, stock ageing, stock loss, and space management
• Coordinate facility repairs and replacements and support maintenance standards
• Plan staffing levels, schedules, and shift coverage
• Train the team in inventory techniques and discrepancy resolution
• Set objectives and performance targets with team members
• Mentor, guide, and coach the team to build skills and operational efficiency
• Apply performance management, monitor progress, troubleshoot issues, and deliver periodic KPIs
• Provide regular feedback and build a results-oriented environment
• Develop leadership pipelines and succession plans
• Lead the team through change and collaborate with Area Manager, Brand/Category Management, Warehousing and Logistics, Visual Merchandising, and Marketing teams

Explore Store Manager – Sports Retail at GMG. Review requirements and application details.

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Store Manager – Sports Retail