GMHC

Program Assistant

• Support the operational effectiveness and administrative systems of GMHC’s Housing Services division
• Provide administrative support for program reporting requirements and documentation reviews to assist with audit readiness
• Maintain housing-related systems such as AWARDS and HASA Web for data entry and compliance tasks
• Prepare documents and track funder-related data for HRA, DOHMH, HUD, and other funding sources
• Maintain census logs, rent ledgers, and occupancy reports
• Collect and process rent checks for housing programs
• Prepare and maintain spreadsheets tracking rent payments and arrears
• Order and maintain office supplies and apartment furnishings
• Order and distribute food cards, gift cards, and MetroCards
• Take accurate meeting minutes for Housing team meetings
• Assist with special projects and related duties assigned by the supervisor
• Prepare utility stipend checks and distribute client disbursements
• Track monthly and daily MetroCard distribution for case managers and clients
• Assist with invoices and expense documentation
• Serve as a triage point for drop-in clients needing administrative support
• Provide timely assistance or redirect clients to appropriate Housing staff
• Collaborate with case managers, administrative staff, and program leadership under the Senior Director, Housing
• Support audit readiness, compliance, and responsive housing services for vulnerable and historically marginalized communities

Program Assistant, Housing