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Director, Client Delivery
GMR Marketing. Lead delivery of Hewlett Packard Enterprise’s global events and hospitality portfolio .
About the role
Key responsibilities & impact- Lead delivery of Hewlett Packard Enterprise’s global events and hospitality portfolio
- Serve as a strategic advisor to HPE
- Provide end-to-end ownership of complex, high-visibility programs
- Guide initiatives from strategy and planning through execution
- Ensure experiences align with HPE’s business objectives and operational excellence standards
- Drive program success and cultivate team growth
- Mentor direct reports and lead cross-functional teams
- Partner with GMR subject matter experts to champion internal alignment, innovation, and collaboration
- Direct strategic planning and execution of global hospitality programs
- Manage itineraries, accommodations, international transport, ticketing, accreditation, vendors, contracts, and quality assurance
- Oversee guest registration, VIP communications, food and beverage operations, cultural itineraries, gifting, and onsite staffing
- Manage multi-currency budgets, SOWs, invoicing, tracking, and reconciliation
- Lead senior-client status meetings and executive presentations
- Develop and coach a high-performing account team
- Orchestrate creative, digital, procurement, finance, logistics, and global operations SME groups
Requirements
What you’ll need- Proven track record in B2B corporate hospitality and global event management
- Experience directing global hospitality programs and managing end-to-end logistics, including itineraries, accommodations, international transport, ticketing, and accreditation
- Experience cultivating and managing global vendor partnerships, negotiating contracts, and enforcing quality-assurance benchmarks
- Experience overseeing guest registration, VIP communications, food and beverage operations, curated cultural itineraries, customized gifting programs, and onsite staffing
- Experience managing complex, multi-currency program budgets, Statements of Work, invoicing, tracking, and final reconciliation
- Experience serving as a primary partner for senior-level clients, leading status meetings, and delivering executive presentations
- Exceptional interpersonal capabilities and ability to advise, manage, and retain high-value clients
- Demonstrated success leading, mentoring, and developing high-performing teams
- Ability to foster team culture, provide coaching and feedback, and support professional growth
- Self-motivated, solutions-oriented leadership in fast-paced, fluid environments
- Ability to rapidly master complex new systems
- Deep mastery of client brand ecosystems, sponsorship integrations, and emerging VIP hospitality trends
- Ability to implement standardized, scalable execution frameworks using advanced project plans, detailed timelines, and structured administrative tracking
- Ability to collaborate with internal teams, external partners, clients, partner agencies, and subject matter experts
- Full authorization and readiness to travel internationally for site inspections and extended onsite execution periods of up to 90 days
Benefits
Comp & perks- Health insurance
- Vision insurance
- Dental insurance
- 401k
- Employee stock purchase plan
- Vacation
- Personal days
- Paid holiday time
- Disability benefits
- Life insurance
- FSA/HSA plans
- Inclusive workplace culture