Candidate Experience Specialist

GoHealth Urgent Care

. Own the candidate experience for assigned markets from application through hire .

Posted 10/5/2026full-timeRemote • United StatesJuniorMid-Level💰 $51,000 - $70,175 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the candidate experience throughout the hiring process, including communication, engagement strategies, and compliance with pre-employment requirements. Proficient in utilizing Applicant Tracking Systems and analyzing recruitment metrics to enhance hiring processes and candidate readiness.

Highest-signal resume keywords

Talent Acquisition ExperienceCandidate Communication SkillsProject Coordination SkillsStakeholder ManagementApplicant Tracking Systems Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Recruitment CoordinationOnboardingProcess ImprovementData AnalysisCompliance Management

Soft Skills

Interpersonal SkillsCustomer Service OrientationAttention to DetailJudgmentFollow-Through

Tools & Technologies

Applicant Tracking SystemsCRM PlatformsHRIS SystemsWorkdayReporting Dashboards

Industry Keywords

Candidate ExperienceHealthcare AdministrationHigh-Volume RecruitmentRegulated EnvironmentsMulti-Site Operations

About the role

Key responsibilities & impact

Own the candidate experience for assigned markets from application through hire
Monitor candidate progression and identify delays, communication gaps, process barriers, and disengagement risks
Partner with recruiters, hiring managers, and Talent Acquisition leaders to provide candidates with accurate information, clear expectations, and timely follow-up
Support candidate engagement and re-engagement through proactive outreach, education, and communication strategies
Guide candidates through post-offer requirements, documentation, screening processes, timelines, and next steps
Track and coordinate background checks, drug screens, licensure verification, immunizations, certifications, and other pre-employment requirements
Monitor candidate readiness and identify risks affecting clearance, start dates, or onboarding timelines
Coordinate with People Operations, Training, IAM, and other stakeholders to support Day 1 readiness
Escalate issues, exceptions, and delays and facilitate resolution
Analyze candidate feedback, hiring funnel activity, conversion rates, withdrawal trends, and readiness data
Recommend improvements to candidate communications, hiring processes, workflows, and engagement strategies
Support candidate experience initiatives, technology enhancements, communication campaigns, and process improvement efforts
Address candidate experience, compliance, and hire-readiness issues with appropriate partners
Maintain confidentiality and ensure candidate information and documentation comply with company policies and applicable requirements
Participate in cross-functional discussions to improve candidate-to-employee transitions

Requirements

What you’ll need

High school diploma or equivalent
2+ years of experience in Talent Acquisition, candidate experience, HR operations, recruitment coordination, onboarding, recruiting operations, or a related candidate-facing role
Excellent judgment and interpersonal skills
Strong written and verbal candidate communication skills
Customer service orientation
Ability to identify process friction, inconsistent communication, unclear expectations, and conversion risks
High attention to detail and strong project coordination skills
Ability to manage multiple candidates, deadlines, hiring stages, competing priorities, and cross-functional dependencies
Strong follow-through and sense of urgency
Ability to interpret recruitment metrics, funnel trends, candidate feedback, and reporting dashboards
Strong judgment and escalation skills when handling sensitive background check, compliance, internal candidate, or candidate experience issues
Strong stakeholder management and relationship-building skills
Ability to maintain confidentiality and exercise discretion with sensitive information
Proficiency utilizing Applicant Tracking Systems (ATS), CRM platforms, HRIS systems, and recruitment technologies
Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or related field preferred
Experience in healthcare, multi-site, high-volume, or regulated environments preferred
Experience with Workday, CRM tools, reporting dashboards, or other recruitment technology preferred

Benefits

Comp & perks

Fully remote work arrangement
Equal employment opportunity
Reasonable accommodations for qualified individuals with disabilities
Up to 5% travel as required