GoHealth Urgent Care

General

• Collaborate with providers and medical assistants on patient care, organization, and communication
• Provide imaging services using X-ray technology for patients of all ages
• Perform Medical Assistant duties under a provider after training
• Perform X-ray services under clinical provider direction to assist diagnosis or treatment
• Position patients and equipment correctly and protect patients during imaging
• Prepare patients for examinations, verify information, record medical history, and confirm visit purpose
• Perform preliminary physical tests and escalate critical cases to providers
• Conduct point-of-care testing, including flu, strep, urinalysis, ECG, and HCG testing
• Maintain medical records and scan charts to patient files
• Conduct courtesy call-backs for patient follow-up
• Perform and document daily equipment controls and calibration; maintain QA/QC logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets
• Explain procedures, ensure patient comfort and safety, and answer questions
• Select radiographic controls to produce high-quality diagnostic images
• Clean and maintain X-ray equipment and manage supplies
• Follow radiation safety protocols and ALARA principles
• Maintain accurate records and log completed procedures
• Verify image quality and send images to radiologists for interpretation

Radiologic Technologist, Full-Time

Physician Assistant

• Assist in examination and treatment of patients under the direction of an urgent care provider
• Manage check-in and registration, including paperwork, insurance documentation, verification, co-pay processing, and appointment scheduling
• Interview patients, record medical histories, confirm visit purpose, and measure vital signs
• Draw and collect blood samples and prepare specimens for laboratory analysis as needed
• Prepare treatment rooms and patients for examinations
• Coordinate provider referrals and communicate patient information and status
• Conduct point-of-care testing including flu, strep, urinalysis, ECG, and HCG
• Stock supplies and maintain exam rooms, front desk, and reception areas
• Maintain supply inventory, check expiration dates, and complete order sheets
• Maintain medical records and scan charts to patient files
• Answer phone calls and manage incoming and outgoing postal correspondence
• Conduct courtesy call-backs for patient follow-up
• Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building
• Operate, document, calibrate, troubleshoot, and maintain equipment; maintain quality assurance and quality control logs and submit repair tickets
• Perform other duties as assigned

Medical Assistant

Physician

• Provide quality medical care to Inova Health System patients
• Collaborate with other healthcare professionals to optimize patient outcomes
• Conduct comprehensive medical exams
• Make diagnoses and develop treatment plans
• Provide education and guidance to patients on disease prevention and management
• Complete initial assessments and evaluations of new patients
• Monitor patients' medical conditions and provide treatment
• Order prescription medications and diagnostic procedures
• Authorize and coordinate specialty and ancillary services
• Participate in preventive health screenings, immunization programs, professional community outreach, and quality assurance
• Participate in clinical research projects and studies
• Participate in multidisciplinary team activities such as case conferences
• Provide in-service staff development and clinical teachings to trainees
• Maintain consultative relationships with nurses, social workers, clinic nurses, and rehabilitation staff
• Perform other duties as assigned

• Collaborate with Medical Providers and Medical Assistants on patient care management, organization, and communication
• Apply x-ray energy to assist in diagnosis or treatment of patients of all age groups
• Perform and analyze patient x-rays and report results to Medical Providers
• Provide administrative support for efficient operation of urgent care centers
• Perform x-ray services as needed under the direction of clinical providers
• Position patients correctly and protect them during equipment use
• Conduct patient interviews, verify information, record medical history, and confirm visit purpose
• Perform preliminary physical tests and vital signs, escalating critical cases to providers
• Conduct point-of-care testing such as flu, strep, urinalysis, ECG, and HCG tests
• Maintain medical records and scan charts to patient files
• Conduct courtesy call-backs for patient follow-up
• Perform and document daily equipment controls and calibration; maintain QA/QC logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets
• Explain procedures, ensure patient comfort and safety, and answer questions
• Select radiographic factors and adjust controls to produce high-quality diagnostic images
• Follow radiation safety protocols and ALARA principles
• Verify image quality and send images to radiologists for interpretation

Radiologic Technologist

• Provide high-quality, patient-centered care in a collaborative and fast-paced urgent care environment
• Deliver urgent and primary care across Ballston, South Alex, and Pickett locations in Northern Virginia
• Coordinate care with specialists, primary care, and other services through an integrated care model
• Serve unique populations including underserved communities, LGBTQ+ patients, HIV/AIDS patients, and concierge medicine patients
• Work three 12-hour shifts and every other weekend
• Work 10:00 AM–10:00 PM shifts

• Perform limited x‑ray procedures as permitted under North Carolina regulations
• Properly position patients and apply radiation safety and shielding protocols
• Perform x‑rays of upper extremities, lower extremities, and chest
• Communicate x‑ray results to Medical Providers in a timely manner
• Complete daily equipment checks, quality assurance, and documentation
• Troubleshoot radiology equipment issues and submit service requests as needed
• Register patients and collect required documentation and insurance information
• Verify insurance eligibility and collect co‑payments
• Schedule appointments and coordinate referrals
• Answer phones and respond to patient inquiries
• Prepare patients for examination and collect medical histories
• Measure and record vital signs
• Perform point‑of‑care testing, including flu, strep, urinalysis, ECG, and HCG
• Communicate patient flow and care needs to providers and team members
• Maintain accurate documentation within the EHR
• Conduct patient courtesy call‑backs
• Perform opening and closing procedures, including cash reconciliation
• Maintain cleanliness and organization of clinical and front‑desk areas
• Stock exam rooms and clinical spaces
• Monitor inventory levels and submit supply requests
• Check expiration dates and ensure proper storage
• Perform other duties as assigned by leadership

Medical Assistant, Limited X-Ray

Nurse Practitioner

• Provide high-quality, patient-centered care in a collaborative and fast-paced urgent care environment
• Work three 12-hour shifts per week from 10:00 AM to 10:00 PM
• Work every other weekend
• Coordinate care with specialists, primary care, and other services
• Serve unique populations including underserved communities, LGBTQ+ patients, HIV/AIDS patients, and concierge medicine populations
• Deliver care using innovative technology, informatics support, and telemedicine
• Obtain payer credentialing and medical staff credentialing for clinical privileges

Coach

• Facilitate new hire onboarding, clinical skills training, and workflow education
• Deliver classroom, virtual, and hands-on training; serve as a backup facilitator as needed
• Reinforce standardized workflows, policies, procedures, and best practices
• Coach learners and provide feedback supporting development, readiness, and onboarding
• Monitor learner attendance, training progress, and completion
• Communicate learner status, readiness, and concerns to Training and Operations Leadership
• Identify and escalate attendance, performance, or engagement issues
• Maintain training records, assessments, certifications, reports, and documentation
• Participate in Training Coach candidate interviews and provide job-related feedback
• Observe and assess learner performance; validate competencies and identify skill gaps
• Recommend additional training, remediation, or “Back to Basics” interventions
• Support learner improvement plans through coaching, feedback, and skill reinforcement
• Support training operations, schedules, logistics, and assigned initiatives
• Partner with Training Coaches and Training and Operations Leadership to promote consistency and workforce readiness
• Support reporting, tracking, documentation, special projects, pilot programs, and process improvement
• Provide clinical support as needed while maintaining competencies, certifications, quality, and patient care standards
• Perform Medical Assistant duties including registration, insurance verification, co-pay processing, appointment scheduling, referrals, patient interviews, vital signs, point-of-care testing, medical records, supply inventory, phone coverage, follow-up calls, opening/closing duties, and equipment quality-control procedures

Training Coach II

• Deliver, coordinate, and support clinical and operational training programs within the assigned market
• Facilitate new hire onboarding, clinical skills training, workflow education, and classroom, virtual, and hands-on training
• Reinforce standardized workflows, policies, procedures, and best practices
• Coach learners, provide feedback, assess performance, validate competencies, and identify skill gaps
• Monitor learner attendance, training progress, completion, readiness, and concerns
• Maintain training records, assessments, certifications, reports, and related documentation
• Participate in Training Coach candidate interviews and provide job-related feedback
• Recommend additional training, remediation, or “Back to Basics” interventions
• Support training operations, schedules, program logistics, pilot programs, special projects, and process improvement efforts
• Partner with Training Coaches and Training and Operations Leadership to promote consistency and workforce readiness
• Provide clinical support and cover Medical Assistant shifts based on business needs
• Perform Medical Assistant duties including patient registration, insurance verification, appointment scheduling, referrals, patient preparation, vital signs, point-of-care testing, medical records maintenance, inventory management, phone support, follow-up calls, opening and closing duties, and equipment quality control

Community Manager

• Deliver, coordinate, and support clinical and operational training programs within the assigned market
• Facilitate new-hire onboarding, clinical skills training, workflow education, and classroom, virtual, and hands-on training
• Reinforce standardized workflows, policies, procedures, and best practices
• Coach learners, provide feedback, assess performance, validate competencies, and identify skill gaps
• Monitor learner attendance, training progress, completion, readiness, and concerns
• Maintain accurate training records, assessments, certifications, reports, and documentation
• Participate in Training Coach candidate interviews and provide job-related feedback
• Recommend additional training, remediation, or “Back to Basics” interventions
• Support training operations, schedules, logistics, assigned initiatives, pilot programs, and process improvements
• Partner with Training Coaches and Training and Operations Leadership to promote training consistency and workforce readiness
• Provide clinical support and cover Medical Assistant shifts as needed
• Perform Medical Assistant duties including patient registration, insurance verification, appointment scheduling, referrals, patient communication, vital signs, point-of-care testing, medical records maintenance, supply inventory, phone calls, follow-up calls, and opening and closing duties
• Perform equipment controls, calibration documentation, quality assurance and quality control logging, troubleshooting, preventive maintenance, and repair-ticket submission

Training Coach II, Community

• Facilitate new hire onboarding, clinical skills training, and workflow education
• Deliver classroom, virtual, and hands-on training; serve as a backup facilitator as needed
• Reinforce standardized workflows, policies, procedures, and best practices
• Provide coaching and feedback to support learner development and readiness
• Monitor learner attendance, training progress, and completion
• Communicate learner status, readiness, and concerns to Training and Operations Leadership
• Identify and escalate attendance, performance, or engagement issues
• Maintain training records, assessments, certifications, reports, and documentation
• Participate in Training Coach candidate interviews and provide job-related feedback
• Observe and assess learner performance; validate competencies and identify skill gaps
• Recommend additional training, remediation, or “Back to Basics” interventions
• Support training operations, schedules, logistics, initiatives, pilots, and process improvements
• Partner with Training Coaches and Training and Operations Leadership
• Provide clinical support based on business needs and maintain clinical competencies and compliance
• Cover Medical Assistant duties, including patient registration, insurance verification, appointment scheduling, referrals, patient questions, vital signs, point-of-care testing, room and supply maintenance, medical records, phone calls, follow-up calls, opening and closing duties, and equipment quality-control procedures

• Facilitate new hire onboarding, clinical skills training, and workflow education
• Deliver classroom, virtual, and hands-on training; serve as a backup facilitator as needed
• Reinforce standardized workflows, policies, procedures, and best practices
• Provide coaching and feedback to support learner development, readiness, and a positive onboarding experience
• Monitor learner attendance, training progress, and completion using established tracking tools
• Communicate learner status, readiness, and concerns to Training and Operations Leadership
• Identify and escalate attendance, performance, or engagement issues
• Maintain accurate training records, assessments, certifications, reports, and related documentation
• Participate in Training Coach candidate interviews and provide job-related feedback
• Observe and assess learner performance; validate competencies and identify skill gaps
• Recommend additional training, remediation, or “Back to Basics” interventions
• Support learner improvement plans through ongoing coaching and skill reinforcement
• Support training operations, schedules, program logistics, assigned initiatives, pilot programs, and process improvement efforts
• Partner with Training Coaches and Training and Operations Leadership to promote consistency and workforce readiness
• Provide clinical support and cover MA shifts based on business needs
• Conduct patient registration, insurance verification, appointment scheduling, referrals, and patient follow-up
• Prepare patients for examinations, record medical histories, and obtain vital signs
• Perform point-of-care testing and communicate results to providers
• Maintain supplies, exam rooms, reception areas, medical records, and inventory
• Perform opening and closing duties, equipment controls and calibration, quality logs, troubleshooting, preventive maintenance, and repair tickets

• Deliver, coordinate, and support clinical and operational training programs within the assigned market
• Facilitate new-hire onboarding, clinical skills training, workflow education, and classroom, virtual, and hands-on training
• Reinforce standardized workflows, policies, procedures, and best practices
• Coach learners, provide feedback, assess performance, validate competencies, identify skill gaps, and recommend remediation
• Monitor learner attendance, progress, completion, readiness, and concerns
• Maintain training records, assessments, certifications, reports, and documentation
• Participate in Training Coach candidate interviews and provide job-related feedback
• Support training schedules, logistics, initiatives, pilot programs, and process-improvement efforts
• Partner with Training Coaches and Training and Operations Leadership to promote consistency and workforce readiness
• Provide clinical support and cover Medical Assistant shifts based on business needs
• Support providers, radiologic technologists, and patients through patient care management, organization, and communication
• Perform Medical Assistant duties including registration, insurance verification, co-pay processing, appointment scheduling, referrals, patient interviews, vital signs, point-of-care testing, records maintenance, supply inventory, phone support, follow-up calls, opening and closing duties, and equipment quality-control procedures

• Provide clinical services for acute episodic conditions, including sore throats, colds, flu-like symptoms, cuts, sprains, and minor infections
• Assess patients and recognize serious conditions requiring emergency-room referral
• Treat both adult and pediatric patients
• Perform minor procedures such as sutures and splints
• Read EKGs and X-rays
• Deliver a high-quality patient experience
• Work in Springwoods Village, Louetta, Tomball, and potentially as a float provider in South Region centers

Nurse Practitioner, Physician Assistant

• Provide clinical services for acute episodic conditions, including sore throats, colds, flu-like symptoms, cuts, sprains, and minor infections
• Assess patients and recognize more serious conditions
• Direct patients to the emergency room for advanced care when necessary
• Treat both adult and pediatric patients
• Perform minor procedures such as sutures, casts, and splints
• Read EKGs and X-rays
• Deliver a high-quality patient experience
• Work in urgent care centers open seven days a week, with operating hours from 8:00am to 8:00pm