Medical Assistant

GoHealth Urgent Care

. Provide support to Medical Providers, Radiologic Technologists, and patients through patient care management, organization, and communication .

Posted 9/17/2026full-timeIndianapolis • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient care management, including conducting patient registration, processing insurance documentation, and performing point-of-care testing. Proficient in maintaining medical records and ensuring compliance with medical assistant certifications and state regulations.

Highest-signal resume keywords

Medical Assistant ExperiencePatient Care ManagementBasic Life Support (BLS)Medical Terminology KnowledgePoint-of-Care Testing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient RegistrationInsurance VerificationVital-Sign MeasurementsPreliminary Physical TestsMedical Record MaintenancePoint-of-Care TestingInventory MonitoringEquipment CalibrationDocumentation SkillsPatient Interviewing

Soft Skills

CommunicationOrganizationInterpersonal SkillsCustomer ServiceProblem-Solving

Certifications & Qualifications

Certified Medical AssistantBLS CertificationEMT CertificationCNA Certification

Industry Keywords

Medical TerminologyPatient CareHealthcare SupervisionWashington State Medical Assistant CertificationCalifornia State Medical Assistant Certification

About the role

Key responsibilities & impact

Provide support to Medical Providers, Radiologic Technologists, and patients through patient care management, organization, and communication
Conduct patient registration, secure paperwork and insurance documentation, and verify insurance and eligibility
Process co-pays and schedule patient appointments
Coordinate provider referrals to specialists
Answer patient care questions and provide status updates
Inform technical staff of patient flow
Prepare patients for examinations, conduct interviews, record medical history, and confirm visit purpose
Perform preliminary physical tests and vital-sign measurements; escalate critical cases to providers
Conduct point-of-care testing including flu, strep, urinalysis, ECG, and HCG tests
Stock supplies and maintain exam rooms, front desk, and reception areas
Complete order sheets, monitor inventory levels and expiration dates
Maintain medical records and scan charts into patient files
Answer phone calls and manage incoming and outgoing postal correspondence
Conduct courtesy follow-up calls
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building
Perform and document equipment controls and calibration, maintain QA/QC logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets
Perform other duties as assigned

Requirements

What you’ll need

Graduate of a Medical Assistant Program preferred
1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred
High school diploma or equivalent required
Medical Assistant experience preferred for Graduate of a Medical Assistant Program
2+ years of Medical Assistant experience within the last 3 years under a licensed healthcare supervisor in lieu of a Medical Assistant program preferred
Knowledge of medical terminology strongly preferred
Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA)
One of the listed Medical Assistant certifications, nursing-school graduation/LPN/LVN/RN, EMT certification, or CNA certification required at the time of hire
Washington State Medical Assistants must hold the specified Certified MA and WA certificate or Registered MA credentials
California State Medical Assistants must meet the specified Medical Assistant school/certification or internal training requirements